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Agency workers

Temporary agency workers offer great flexibility as an additional labour resource. They can fill in staffing gaps, often at very short notice, and can be engaged for anything from a few hours to weeks or months at a time.

Under the Agency Workers Regulations 2010, on completing a qualifying period with a hirer, agency workers qualify for the same basic employment conditions that they would have had if directly recruited.

If an employer wishes to take on an agency worker as a permanent member of staff, it may have to pay a “transfer fee” (sometimes known as a “temp to perm” fee) to the agency supplying the worker.


    • Agency workers
    • Apprenticeships
    • Latest News

    REC to MPs: Hard work on the labour market starts now

    by Kate Shoesmith 15 Jul 2024
    by Kate Shoesmith 15 Jul 2024

    Kate Shoesmith, deputy chief executive of the Recruitment and Employment Confederation (REC), writes an open letter to MPs.

    • Agency workers
    • Latest News
    • Industrial action / strikes

    Repeal of agency worker ban ‘impractical’

    by Ashleigh Webber 24 Jan 2024
    by Ashleigh Webber 24 Jan 2024

    The government has been urged to abandon its plans repeal the ban on agency workers during strikes.

    • Agency workers
    • Latest News
    • Labour market

    UK labour market: Vacancies continue to slide

    by Adam McCulloch 8 Jan 2024
    by Adam McCulloch 8 Jan 2024

    December 2023 saw a continued rise in candidate availability with economic uncertainty causing redundancies and a slowdown in hiring.

    • Agency workers
    • Zero hours
    • Criminal records

    Top 10 HR questions November 2023: Holiday carry-over

    by Brightmine 4 Dec 2023
    by Brightmine 4 Dec 2023

    Poopular topics last month includes the carry-over of annual leave, irregular hours workers, working time record-keeping, and TUPE.

    • Agency workers
    • Latest News
    • Industrial action / strikes

    Consultation launched on using agency workers during strikes

    by Rob Moss 16 Nov 2023
    by Rob Moss 16 Nov 2023

    Business department launches fresh consultation on the repeal of regulation 7, which bans the use of agency workers during strikes

    • Brexit
    • Agency workers
    • Latest News

    Rolled-up holiday pay to be introduced for workers with irregular hours

    by Ashleigh Webber 8 Nov 2023
    by Ashleigh Webber 8 Nov 2023

    The government will introduce rolled-up holiday pay for workers with irregular hours or part-year contracts.

    • Minimum service levels
    • Agency workers
    • Employee relations

    Minimum service levels set and agency worker cover could return

    by Ashleigh Webber 7 Nov 2023
    by Ashleigh Webber 7 Nov 2023

    Minimum service levels during strikes that affect rail, ambulance and border security are set to come in before Christmas.

    • Agency workers
    • Zero hours
    • Employment law

    Will the Predictable Terms and Conditions Act change anything?

    by Ashleigh Webber 3 Oct 2023
    by Ashleigh Webber 3 Oct 2023

    Will the Workers (Predictable Terms and Conditions) Act 2023 actually grant more stability to workers, or is it a damp squib?

    • Agency workers
    • Zero hours
    • Employment law

    Right to predictable working hours receives Royal Assent

    by Ashleigh Webber 19 Sep 2023
    by Ashleigh Webber 19 Sep 2023

    The Workers (Predictable Terms and Conditions) Act 2023 has passed the House of Lords.

    • Agency workers
    • Criminal records
    • Discipline

    Top 10 HR questions July 2023: Strikes and agency workers

    by Brightmine 1 Aug 2023
    by Brightmine 1 Aug 2023

    Questions last month focused on the agency workers during strikes, payment in lieu of notice and dismissing an employee who is in prison.

    • Agency workers
    • Case law
    • Latest News

    Strikes: Government will not appeal agency workers ruling

    by Rob Moss 27 Jul 2023
    by Rob Moss 27 Jul 2023

    From 10 August, employers will no longer be able to use agency workers to cover striking employees.

    • Agency workers
    • Employee relations
    • Employment law

    Agency worker ban during strikes to be reinstated next month

    by Ashleigh Webber 18 Jul 2023
    by Ashleigh Webber 18 Jul 2023

    The government's decision to repeal the agency worker ban during strikes has been ruled unlawful by the High Court.

    • Brexit
    • Agency workers
    • Employment law

    Holiday pay changes: how entitlement will be simplified

    by John Hayes and Ben Payne 26 May 2023
    by John Hayes and Ben Payne 26 May 2023

    How is holiday pay and entitlement in the UK set to change under plans to simplify employment law?

    • Agency workers
    • Latest News
    • Industrial action / strikes

    Unions challenge repeal of agency worker ban

    by Rob Moss 2 May 2023
    by Rob Moss 2 May 2023

    High Court hears challenge by trade unions against the government's repeal of the agency worker ban during strikes.

    • Agency workers
    • Latest News
    • Industrial action / strikes

    High Court go-ahead for unions to challenge agency worker regulations

    by Jo Faragher 14 Dec 2022
    by Jo Faragher 14 Dec 2022

    The High Court has granted permission for 11 trade unions to launch a legal challenge against regulations allowing agency workers...

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