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Agency workers

Temporary agency workers offer great flexibility as an additional labour resource. They can fill in staffing gaps, often at very short notice, and can be engaged for anything from a few hours to weeks or months at a time.

Under the Agency Workers Regulations 2010, on completing a qualifying period with a hirer, agency workers qualify for the same basic employment conditions that they would have had if directly recruited.

If an employer wishes to take on an agency worker as a permanent member of staff, it may have to pay a “transfer fee” (sometimes known as a “temp to perm” fee) to the agency supplying the worker.


    • Brexit
    • Latest News
    • Employment law

    Holiday pay changes: how entitlement will be simplified

    by John Hayes and Ben Payne 26 May 2023
    by John Hayes and Ben Payne 26 May 2023

    How is holiday pay and entitlement in the UK set to change under plans to simplify employment law?

    • Latest News
    • Industrial action / strikes
    • Trade unions

    Unions challenge repeal of agency worker ban

    by Rob Moss 2 May 2023
    by Rob Moss 2 May 2023

    High Court hears challenge by trade unions against the government's repeal of the agency worker ban during strikes.

    • Latest News
    • Industrial action / strikes
    • Trade unions

    High Court go-ahead for unions to challenge agency worker regulations

    by Jo Faragher 14 Dec 2022
    by Jo Faragher 14 Dec 2022

    The High Court has granted permission for 11 trade unions to launch a legal challenge against regulations allowing agency workers...

    • Latest News
    • Labour market
    • Flexible working

    Day-one flexible working right ‘words on a page’ without enforcement

    by Rob Moss 6 Dec 2022
    by Rob Moss 6 Dec 2022

    Chair of BEIS committee says new laws on flexible working will only matter if there is effective enforcement.

    • Latest News
    • Employee communications
    • Industrial action / strikes

    Employers and agencies torn over use of temps to cover strikes

    by Jo Faragher 17 Oct 2022
    by Jo Faragher 17 Oct 2022

    It may now be legal to cover striking workers with temporary staff, but an increasing number of recruitment agencies are refusing to supply staff. What are the ethical and legal considerations for HR? 

    • Latest News
    • Industrial action / strikes
    • Trade unions

    Unions take legal action over agency worker strike regulations

    by Ashleigh Webber 20 Sep 2022
    by Ashleigh Webber 20 Sep 2022

    Eleven trade unions and the TUC are taking legal action over new regulations that allow organisations to use agency workers during strikes.

    • Latest News
    • Employment law
    • Trade unions

    Liz Truss: What will the new PM mean for employment law?

    by John Hayes 6 Sep 2022
    by John Hayes 6 Sep 2022

    Speculation is rife for what the new Prime Minister intends for employment law, but John Hayes believes the most likely outcome would be mere tinkering.

    • Retail
    • Latest News
    • Employee relations

    Harrods threatens to use agency staff if strike goes ahead

    by Ashleigh Webber 17 Aug 2022
    by Ashleigh Webber 17 Aug 2022

    Harrods has told employees that it will consider using agency staff to cover shifts during industrial action if a strike over pay goes ahead.

    • Latest News
    • Employee relations
    • Dispute resolution

    MPs vote to replace striking staff with agency workers

    by Ashleigh Webber 12 Jul 2022
    by Ashleigh Webber 12 Jul 2022

    MPs have approved controversial plans to allow employers to utilise agency workers while staff are on strike.

    • Latest News
    • Employee relations
    • Industrial action / strikes

    Government to repeal agency workers ban during strikes

    by Ashleigh Webber 23 Jun 2022
    by Ashleigh Webber 23 Jun 2022

    The government is to repeal legislation banning employers from using agency staff to cover workers during strikes.

    • Inflation
    • Latest News
    • Employee relations

    Rail strike: PM calls for pay compromise to end dispute

    by Ashleigh Webber 21 Jun 2022
    by Ashleigh Webber 21 Jun 2022

    The prime minister is to call for a 'sensible compromise' on pay as the biggest rail strike in 30 years begins.

    • Latest News
    • Dispute resolution
    • Industrial action / strikes

    Shapps suggests repeal of agency worker ban during strikes

    by Jo Faragher 13 Jun 2022
    by Jo Faragher 13 Jun 2022

    The government could repeal a ban on the use of agency workers to replace striking staff members when rail companies go on strike.

    • Latest News
    • Pay & benefits
    • Agency workers

    P&O Ferries denies claims about cuts to agency workers’ wages

    by Ashleigh Webber 25 Apr 2022
    by Ashleigh Webber 25 Apr 2022

    P&O Ferries has been forced to reinstate agency workers' original contracts after it allegedly attempted to push through a pay cut by asking workers to sign new ones.

    • Testing
    • Coronavirus
    • Latest News

    Airlines and ports hit by staff shortages

    by Jo Faragher 4 Apr 2022
    by Jo Faragher 4 Apr 2022

    EasyJet and British Airways have been forced to cancel flights due to staff shortages, just as passenger numbers rise for the school holidays.

    • Latest News
    • Employment law
    • Case law

    Court of Appeal: agency workers do not have right to apply for permanent jobs

    by Ashleigh Webber 21 Feb 2022
    by Ashleigh Webber 21 Feb 2022

    Agency workers do not automatically have the right to be invited to apply for a directly employed vacancy.

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