Violence at work

The Health and Safety Executive (HSE) defines work-related violence as “any incident in which a person is abused, threatened or assaulted in circumstances relating to work”. This includes verbal abuse and threats, in addition to physical abuse.

Employees in many public-facing roles are at risk of being attacked by customers, while other positions, such as prison officer and police officer, are inherently dangerous. Employers may have a policy on violence at work, which should set out preventative steps and support available to victims.

Domestic violence outside work may also have an impact on employees’ health and wellbeing.


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News in brief

11 Jan 2005

This week's news in brief

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Courts stores stay closed after threats to staff

3 Dec 2004

Threats to store staff from angry customers who have not recieved goods have prompted administrator KPMG to postpone plans to...

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RMT wants ‘zero-tolerance’ on railway staff abuse

30 Nov 2004

Britain’s biggest rail union has renewed its call for action to stem the increase of attacks on railway staff.As a...

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NHS launches crackdown on verbal abuse towards staff

24 Nov 2004

The NHS has launched a crackdown on verbal attacks on staff in a bid to combat rising levels of abuse....

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Violence in the workplace

23 Nov 2004

What records does an employer need to keep regarding violent incidents in the workplace?

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Taking the fight to the bullies

6 Apr 2004

An initiative from the DTI and the Amicus union aims to help organisations take more proactive approach to dealing with...

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