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Violence at work

The Health and Safety Executive (HSE) defines work-related violence as “any incident in which a person is abused, threatened or assaulted in circumstances relating to work”. This includes verbal abuse and threats, in addition to physical abuse.

Employees in many public-facing roles are at risk of being attacked by customers, while other positions, such as prison officer and police officer, are inherently dangerous. Employers may have a policy on violence at work, which should set out preventative steps and support available to victims.

Domestic violence outside work may also have an impact on employees’ health and wellbeing.


    • Stress
    • Corporate governance
    • Ethics

    RMT union berates London Underground on lack of progress on security concerns

    by Mike Berry 7 Jul 2006
    by Mike Berry 7 Jul 2006

    Bob Crow attacks London Underground for failing to act on security issues.

    • Latest News
    • HR practice
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    New powers proposed to tackle violence against NHS staff

    by Michael Millar 12 Jun 2006
    by Michael Millar 12 Jun 2006

    Tough new proposals to tackle violence and verbal abuse against NHS staff have been unveiled by health minister Caroline Flint

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    The hidden cost of violent attacks at work

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    by Personnel Today 2 May 2006

    The growing threat to staff in the security industry means employers must put safety first. By Noel Walsh,
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    Spotlight on: violence in the workplace

    by Personnel Today 18 Apr 2006
    by Personnel Today 18 Apr 2006

    Last month's Royal College of Nursing staff survey was disturbing reading.

    • HR practice
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    Plans to impose fines to protect NHS staff not final: Violence at work

    by Personnel Today 7 Mar 2006
    by Personnel Today 7 Mar 2006

    The Department of Health (DoH) has played down reports that people who threaten or abuse nurses and doctors will face...

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    • Equality, diversity and inclusion
    • Latest News

    Zero tolerance approach to violence towards doctors and nurses

    by Mike Berry 27 Feb 2006
    by Mike Berry 27 Feb 2006

    People who abuse or threaten nurses and doctors in England will face fines of up to £1,000, under new proposals

    • Latest News
    • HR practice
    • Performance management

    Surly shop staff lose out to the internet

    by Mike Berry 30 Nov 2005
    by Mike Berry 30 Nov 2005

    The internet is poaching shoppers from the high street, by providing a more personable service than shop staff.

    • HR practice
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    Nightmare on high street

    by dan thomas 1 Nov 2005
    by dan thomas 1 Nov 2005

    The latest retail crime survey shows violence against staff is increasing

    • HR practice
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    The best job in the world?

    by Ross Wigham 1 Nov 2005
    by Ross Wigham 1 Nov 2005

    Employer's alliance's positive role in tackling domestic violence.

    • HR practice
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    Shop staff suffer massive rise in abuse

    by Personnel Today 25 Oct 2005
    by Personnel Today 25 Oct 2005

    Abuse against retail staff grew by a "disturbing" amount last year, according to the annual retail crime survey from the British Retail Consortium (BRC)

    • Equality, diversity and inclusion
    • Latest News
    • HR practice

    Disturbing rise in crimes against retail staff

    by dan thomas 19 Oct 2005
    by dan thomas 19 Oct 2005

    Crimes against shopworkers have risen dramatically in recent years

    • Latest News
    • HR practice
    • Violence at work

    NHS nurses face attack threat at work

    by Michael Millar 3 Oct 2005
    by Michael Millar 3 Oct 2005

    Four out of five NHS nurses say they have been attacked or threatened at work.

    • Latest News
    • HR practice
    • Violence at work

    Retailers group demands tougher action on retail crime

    by dan thomas 21 Sep 2005
    by dan thomas 21 Sep 2005

    The British Retail Consortium (BRC) has launched a campaign designed to highlight the impact of crime on retailers and their staff and urge the government and police to take the issue more seriously.

    • Health and safety
    • Latest News
    • HR practice

    Call for protection laws despite rise in NHS assault prosecutions

    by Michael Millar 6 Sep 2005
    by Michael Millar 6 Sep 2005

    NHS staff in England and Wales need more legal protection against assault, according to unions.New statistics from the Department of...

    • HR practice
    • Letters
    • Violence at work

    Armed marshals are not such a good idea

    by Personnel Today 6 Sep 2005
    by Personnel Today 6 Sep 2005

    I read that armed undercover marshals are going to be deployed on the London Underground in an attempt to foil...

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Personnel Today
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