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AbsenceAgency workersCoronavirusTestingLatest News

Airlines and ports hit by staff shortages

by Jo Faragher 4 Apr 2022
by Jo Faragher 4 Apr 2022 Airports have been hit by high levels of Covid infections among staff
Shutterstock
Airports have been hit by high levels of Covid infections among staff
Shutterstock

EasyJet and British Airways have been forced to cancel flights due to staff shortages, just as passenger numbers rise for the school holidays.

EasyJet has cancelled more than 200 flights since Friday due to high numbers of Covid infections among staff, despite placing standby crew on its rota over the weekend. Sixty-two flights that were scheduled for today have also been cancelled.

British Airways cancelled around 100 flights, although only five were directly related to staff absence, the company said. It said its aim was to keep cancellations to high frequency routes so passengers could board alternative flights.

Figures from the Office for National Statistics last week showed that as many as one in 13 people were infected with coronavirus – the highest recorded by its random household survey since April 2020.

Covid restrictions including mask wearing, compulsory testing and the requirement to self-isolate with a positive result were dropped in England on 24 February, and access to free lateral flow tests ended for the general public on 1 April.

Instead, under the government’s Living with Covid plan, anyone with symptoms such as a high temperature or respiratory issues is recommended – but not required – to stay at home until they feel well again.

Staff shortages

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Absence rates and costs: XpertHR survey 2021

Expect staff shortages because of Omicron surge

Both Manchester and Heathrow airports have experienced long queues due to the requirement to make passenger checks for certain destinations and high traveller numbers, a situation exacerbated by the staff shortages.

Karen Dee, chief executive of the Airport Operators Association, told the BBC at the weekend that the industry needed to recruit “tens of thousands “ of staff now that Covid travel restrictions have largely been removed.

“We’ve started this process some time ago, but actually with that scale of numbers, particularly in a tight labour market, it is going to take us some time unfortunately,” she said.

Additionally, the Port of Dover experienced delays at the weekend as part of the ongoing impact of sackings at P&O Ferries.

The company had planned to recruit cheaper agency staff to replace the workers that had been fired, but is yet to be given clearance to do so.

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“The ongoing impact of the lack of any P&O services continues to affect remaining ferry operations with the commencement of the Easter getaway period,” the Port of Dover said in a statement.

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Jo Faragher

Jo Faragher has been an employment and business journalist for 20 years. She regularly contributes to Personnel Today and writes features for a number of national business and membership magazines. Jo is also the author of 'Good Work, Great Technology', published in 2022 by Clink Street Publishing, charting the relationship between effective workplace technology and productive and happy employees. She won the Willis Towers Watson HR journalist of the year award in 2015 and has been highly commended twice.

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