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Mediation is the process whereby an independent mediator facilitates an agreement between disputing parties. In the workplace, the parties will typically be the employer and employee, or two employees.
Mediation is an interests-based, non-adversarial process for resolving disputes through dialogue. An independent third party, known as a mediator, facilitates a conversation between the parties that are in dispute, with a view to helping them reach a satisfactory outcome.
Mediation is a type of alternative dispute resolution that it is good practice for employers to use to resolve workplace disputes.
29 Mar 2005
Not all workplace disputes can be settled by the 'win/lose' outcome that employment tribunals provide. Mediation could be the answer
1 Mar 2005
Yesterday, Personnel Today presented the Department of Trade and Industry with the HR profession's response to the draft consultation on Operating and Financial Reviews.
7 Jan 2005
Question marks still hang over a £119m outsourcing deal between Swansea City Council and business consultants and outsourcing specialist Capgemini...
12 Nov 2004
Staff at rail-freight company EWS are to be consulted on stepping up their industrial action over jobs, working hours and...