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Mediation is the process whereby an independent mediator facilitates an agreement between disputing parties. In the workplace, the parties will typically be the employer and employee, or two employees.
Mediation is an interests-based, non-adversarial process for resolving disputes through dialogue. An independent third party, known as a mediator, facilitates a conversation between the parties that are in dispute, with a view to helping them reach a satisfactory outcome.
Mediation is a type of alternative dispute resolution that it is good practice for employers to use to resolve workplace disputes.
22 Aug 2005
The Transport & General Workers' Union has warned of further disruption to British Airways flights unless the 670 sacked Gate Gourmet workers are reinstated
16 Aug 2005
Talks aimed at resolving the dispute which left thousands of British Airways passengers stranded last week have made "little progress"
11 Aug 2005
All British Airways flights from Heathrow have been suspended after staff walked out in support of sacked catering workers
12 Jul 2005
There has been a dramatic fall in the number of cases making it to employment tribunal.
7 Jul 2005
Hoverspeed is all at sea after a ruling that it must recognise the Numast union for marine officers.
24 May 2005
The BBC and trade unions have agreed to mediation at Acas to try to resolve their dispute over job cuts.Bectu,...
29 Mar 2005
The Transport & General Workers' Union has won more than £72m in compensation for members in the past year alone.
29 Mar 2005
Not all workplace disputes can be settled by the 'win/lose' outcome that employment tribunals provide. Mediation could be the answer
1 Mar 2005
Yesterday, Personnel Today presented the Department of Trade and Industry with the HR profession's response to the draft consultation on Operating and Financial Reviews.
7 Jan 2005
Question marks still hang over a £119m outsourcing deal between Swansea City Council and business consultants and outsourcing specialist Capgemini...
12 Nov 2004
Staff at rail-freight company EWS are to be consulted on stepping up their industrial action over jobs, working hours and...