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Agency workers

Temporary agency workers offer great flexibility as an additional labour resource. They can fill in staffing gaps, often at very short notice, and can be engaged for anything from a few hours to weeks or months at a time.

Under the Agency Workers Regulations 2010, on completing a qualifying period with a hirer, agency workers qualify for the same basic employment conditions that they would have had if directly recruited.

If an employer wishes to take on an agency worker as a permanent member of staff, it may have to pay a “transfer fee” (sometimes known as a “temp to perm” fee) to the agency supplying the worker.


    • Case law
    • Blacklisting
    • Agency workers

    Court of Appeal hears Ryanair pilot’s worker status case

    by Rob Moss 1 Apr 2025
    by Rob Moss 1 Apr 2025

    Court of Appeal hears test case on the employment status of a Ryanair pilot that could have major implications for aviation and other sectors.

    • Agency workers
    • Zero hours
    • Latest News

    Employment Rights Bill: Agency workers and zero-hours contracts ban

    by Jo Faragher 5 Mar 2025
    by Jo Faragher 5 Mar 2025

    The government has responded to a consultation on including agency workers in a ban on 'exploitative' zero-hours contracts.

    • Collective redundancy
    • Fire and rehire
    • Agency workers

    Agency workers to be included in zero-hours clampdown

    by Rob Moss 4 Mar 2025
    by Rob Moss 4 Mar 2025

    Agency workers included in ban on ‘exploitative’ zero-hours contracts, as government tables amendments to the Employment Rights Bill.

    • Agency workers
    • Zero hours
    • Employment law

    Close loopholes that let rogue firms undercut best employers, say MPs

    by Rob Moss 3 Mar 2025
    by Rob Moss 3 Mar 2025

    MPs urge government to close loopholes that allow companies to exploit work insecurity and undercut Britain’s outstanding employers.  

    • Agency workers
    • Hospitality
    • Employment law

    ‘Freelance’ apps warned they could be breaking law

    by Rob Moss 28 Jan 2025
    by Rob Moss 28 Jan 2025

    Gig economy apps Temper and YoungOnes warned they may be operating illegally by providing "freelance" workers to business.

    • Agency workers
    • Zero hours
    • Employment law

    Employment Rights Bill: CIPD calls for meaningful consultation

    by Kavitha Sivasubramaniam 17 Dec 2024
    by Kavitha Sivasubramaniam 17 Dec 2024

    The CIPD calls for the government to engage in meaningful consultation to avoid negative outcomes from the Employment Rights Bill.

    • Agency workers
    • Zero hours
    • Latest News

    Zero-hours reforms should exclude agency workers, says APSCo

    by Kavitha Sivasubramaniam 11 Dec 2024
    by Kavitha Sivasubramaniam 11 Dec 2024

    Zero-hours reforms should not apply to agency workers, according to the Association of Professional Staffing Companies (APSCo).

    • Fire and rehire
    • Agency workers
    • Zero hours

    Recruiters issue ‘urgent warning’ over Employment Rights Bill

    by Adam McCulloch 6 Dec 2024
    by Adam McCulloch 6 Dec 2024

    As key consultations on the Employment Rights Bill draw to a close, the recruiters' body warned that the Bill was 'undercooked' and needed changing.

    • Agency workers
    • Latest News
    • Labour market

    Care firms granted sponsor licences despite labour violations

    by Adam McCulloch 14 Nov 2024
    by Adam McCulloch 14 Nov 2024

    Abolition of the sponsorship system would address imbalance in power between workers and employers, finds study.

    • Agency workers
    • NHS
    • Latest News

    Department of Health proposes NHS agency worker ban

    by Jo Faragher 13 Nov 2024
    by Jo Faragher 13 Nov 2024

    NHS Trusts could be banned from using agency workers under tough reforms unveiled by the Department of Health and Social Care.

    • Agency workers
    • Zero hours
    • Latest News

    Government consults on zero hours measures for agency workers

    by Rob Moss 22 Oct 2024
    by Rob Moss 22 Oct 2024

    Government launches consultation on how reforms around zero-hours contracts should apply to agency workers.

    • Collective redundancy
    • Fire and rehire
    • Agency workers

    Impact of Employment Rights Bill published as consultations launched

    by Rob Moss 21 Oct 2024
    by Rob Moss 21 Oct 2024

    Employment Rights Bill could cost business £7.4bn over 10 years as government publishes impact assessment and four consultations.

    • Agency workers
    • Latest News
    • Immigration

    Calls for urgent action to tackle adult social care recruitment crisis

    by Kavitha Sivasubramaniam 10 Oct 2024
    by Kavitha Sivasubramaniam 10 Oct 2024

    Care England urges the government to take urgent action after its latest report shows vacancies in the adult social care sector remain high.

    • Agency workers
    • Latest News
    • References

    Government publishes guidance on agency use in social work

    by Kavitha Sivasubramaniam 12 Sep 2024
    by Kavitha Sivasubramaniam 12 Sep 2024

    The government publishes new statutory guidance for local authorities on the use of agency child and family social workers.

    • Agency workers
    • Hospitality
    • Latest News

    Statutory code published on distributing tips fairly

    by Rob Moss 30 Jul 2024
    by Rob Moss 30 Jul 2024

    Government to introduce "further measures" on tipping as it publishes code of practice for employers on distributing gratuities fairly.

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Personnel Today
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