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Agency workers

Temporary agency workers offer great flexibility as an additional labour resource. They can fill in staffing gaps, often at very short notice, and can be engaged for anything from a few hours to weeks or months at a time.

Under the Agency Workers Regulations 2010, on completing a qualifying period with a hirer, agency workers qualify for the same basic employment conditions that they would have had if directly recruited.

If an employer wishes to take on an agency worker as a permanent member of staff, it may have to pay a “transfer fee” (sometimes known as a “temp to perm” fee) to the agency supplying the worker.


    • Agency workers
    • Employee relations
    • Department for Business and Trade (DBT)

    CWU seeks injunction to stop Royal Mail using agency workers during strike

    by Personnel Today 3 Nov 2009
    by Personnel Today 3 Nov 2009

    The Communication Workers Union (CWU) will go to the High Court this Friday to seek an injunction to stop Royal...

    • Agency workers
    • Employment law
    • HR practice

    Royal Mail entitled to use agency workers during postal strike, say legal experts

    by Louisa Peacock 27 Oct 2009
    by Louisa Peacock 27 Oct 2009

    Firms are entitled to use workers supplied by an external agency to cover for striking employees, as long as they...

    • Agency workers
    • Employee relations
    • Employment law

    Using agency workers during a strike: the legal position

    by Louisa Peacock 27 Oct 2009
    by Louisa Peacock 27 Oct 2009

    Expert guidance on what you can and can't do with agency workers during a strike or other industrial action

    • Acas
    • Agency workers
    • Employee relations

    Acas temps policy branded ‘sneaky’ and ‘unfair’

    by Nick Golding 26 Oct 2009
    by Nick Golding 26 Oct 2009

    Acas has been labelled “sneaky” and “unfair” after it emerged it hired temps and ended their contracts one week before...

    • Agency workers
    • Employment law
    • Department for Work and Pensions

    Agency workers’ rights clampdown will stop employers evading AWD rules

    by Nick Golding 22 Oct 2009
    by Nick Golding 22 Oct 2009

    Employers that try to evade the cost of giving agency workers the same employment terms as full-time staff after 12...

    • Agency workers
    • HR practice

    Agency Workers Directive: Plan now for life after the directive

    by Personnel Today 22 Oct 2009
    by Personnel Today 22 Oct 2009

    Employers that use temporary workers regularly should assess their staffing needs in the light of the draft Agency Workers Regulations...

    • Agency workers
    • Latest News
    • HR practice

    Agency worker benefits under AWD must be made clear for employers

    by Personnel Today 19 Oct 2009
    by Personnel Today 19 Oct 2009

    The specific benefits that agency workers are entitled to under the Agency Workers Directive (AWD) must be made clear so...

    • Stress
    • Age discrimination
    • Agency workers

    Friday Podcast: £374,000 NHS stress pay-out; age audits; and the Agency Workers Directive delayed

    by Rob Moss 16 Oct 2009
    by Rob Moss 16 Oct 2009

    HR news and analysis including:

    A retired senior NHS workers wins £370,000 and £24,000 per year for life for stress-related...

    • Civil Service
    • Agency workers
    • Employee relations

    TUC Conference update: Gordon Brown on maternity pay; agency workers; civil service job cuts and more

    by Kat Baker 15 Sep 2009
    by Kat Baker 15 Sep 2009

    Prime minister Gordon Brown addressed the TUC annual congress today, on a range of employment issues. Here is a round...

    • Agency workers
    • Employment law
    • HR practice

    Agency Workers Directive could be in force by 2010

    by Louisa Peacock 11 Sep 2009
    by Louisa Peacock 11 Sep 2009

    Fears are growing that the government will implement the Agency Workers Directive (AWD) as early as next spring, giving employers...

    • Agency workers
    • Latest News
    • HR transformation

    Friday podcast: Agency workers directive and HR transformation at Tower Hamlets council

    by Rob Moss 4 Sep 2009
    by Rob Moss 4 Sep 2009

    HR news and analysis including:

    HR professionals plan to bypass the Agency Workers Directive
    And we look at how Tower...

    • Agency workers
    • HR practice
    • Recruitment & retention

    HR to bypass Agency Workers Directive with internal temps

    by Kat Baker 4 Sep 2009
    by Kat Baker 4 Sep 2009

    HR professionals are preparing to boycott the Agency Workers Directive (AWD) by creating their own banks of temporary staff to...

    • Absence
    • Agency workers
    • Employee engagement

    Friday Podcast: Agency workers debate, legal representation at disciplinary meetings

    by Rob Moss 31 Jul 2009
    by Rob Moss 31 Jul 2009

    HR news and analysis, including:

    Latest developments in the agency workers debate
    The fight for legal representation at disciplinary meetings...

    • Agency workers
    • Employment law
    • HR practice

    Agency staff seen as second class

    by Tara Craig 28 Jul 2009
    by Tara Craig 28 Jul 2009

    Agency workers feel that they are treated as second-class citizens, a poll has found.In a YouGov survey of temporary workers...

    • Agency workers
    • Latest News
    • HR practice

    Agency Workers Directive only intended to apply to firms using formalised pay structures

    by Louisa Peacock 24 Jul 2009
    by Louisa Peacock 24 Jul 2009

    The Agency Workers Directive (AWD) is intended only to apply to those companies that use formalised pay scales, excluding about...

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