Employers commonly outsource parts of their business. Outsourcing is the process of transferring an existing business function to an external provider to use outside resources to perform activities previously handled within the organisation.
Two years ago, the National Air Traffic Service had virtually no control of its contractors in terms of both numbers and costs. But the introduction of a managed service has improved operations and saved the organisation 1m. Alex Blyth reports
One in three HR directors want to outsource part of their department to help them cope with their huge workloads.
Today (17 May) marks the start of the International Quality and Productivity Centre's (IQPC) fifth annual Shared Services Week. It's hard to believe that we've been talking about shared services for five years in a never-ending quest to find the Holy Grail of HR shared services.
HR outsourcing is on track to continue record growth in the US, according to new research by consultancy Hewitt Associates.
Southampton City Council is planning to outsource some of its HR services, as part of an overall 10-year outsourcing deal worth up to £150m.
Computer giant has confirmed that it is planning to cut 13,000 jobs worldwide - 4% of its total workforce
Swansea City Council could face renewed industrial action over its planned £150m IT outsourcing deal with consultancy firm Capgemini, unions...
Many of the world's largest organisations are bringing IT operations and business processes back in-house and exploring alternatives, according to a study by Deloitte Consulting.
The majority of companies still believe there are significant strategic benefits and competitive advantage to outsourcing.
BBC Technology members who were outsourced to Siemens last year have voted to accept a pay offer.
India's outsourcing companies are setting up a national screening programme for existing and potential employees.
A short film on HR outsourcing has gained a Europe-wide release on the CNBC business network.
The Office of the Legal Services Ombudsman has been attacked by the leading civil service union for its "flawed" recruitment practices and management techniques
Fears about the security of offshore outsourcing have been raised again, after three former employees of an Indian outsourcing provider were arrested for allegedly siphoning off £160,000 from Citibank customers
IT outsourcing could be worth more than £71bn by the end of 2005.
