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Dispute resolution

Alternative dispute resolution describes a range of techniques that involve a neutral third party helping to resolve a dispute between two parties, before recourse to courts or tribunals is necessary. Types of alternative dispute resolution include arbitration, conciliation, mediation and early neutral evaluation.


    • Employee relations
    • Dispute resolution
    • Employment law

    Resolving workplace disputes without legal action

    by Personnel Today 1 Nov 2011
    by Personnel Today 1 Nov 2011

    Alternative dispute resolution (ADR) provides those involved in disagreements with an option to avoid stressful legal procedures, say Linda Goldman and Joan...

    • Acas
    • Employee relations
    • Dispute resolution

    Demand rises for conciliation in large-scale disputes

    by Laura Chamberlain 28 Jul 2011
    by Laura Chamberlain 28 Jul 2011

    Acas has seen a 15% rise in demand for conciliation in large-scale disputes, such as those between unions and the...

    • Dispute resolution
    • Employee relations
    • Mediation

    Employers turn to mediation to resolve conflict

    by Laura Chamberlain 23 May 2011
    by Laura Chamberlain 23 May 2011

    Half the organisations surveyed in XpertHR’s conflict management survey that have altered their conflict management approach in the last two years...

    • Employee relations
    • Dispute resolution
    • Mediation

    New mediation category for Personnel Today Awards

    by John Eccleston 10 May 2011
    by John Eccleston 10 May 2011

    Personnel Today has announced the introduction of a new category in the Personnel Today Awards 2011 – innovation in dispute...

    • Employee relations
    • Dispute resolution
    • HR practice

    Employers spending more time resolving conflict

    by John Eccleston 9 May 2011
    by John Eccleston 9 May 2011

    The amount of time spent by employers resolving individual workplace conflict has increased in more than 40% of UK organisations...

    • Employee relations
    • Dispute resolution
    • Department for Business and Trade (DBT)

    Exclusive – Edward Davey talks to Personnel Today about workplace dispute reforms

    by Edward Davey 4 Apr 2011
    by Edward Davey 4 Apr 2011

    Edward Davey, minister for employment relations, talks exclusively to Personnel Today about the Government’s plans for reforming the ways in...

    • Acas
    • Employee relations
    • Dispute resolution

    Acas welcomes Government’s early conciliation proposals

    by Rob Moss 30 Mar 2011
    by Rob Moss 30 Mar 2011

    Acas has welcomed the Government’s proposal for potential employment tribunal claims to be referred for early conciliation, in its formal...

    • Acas
    • Employee relations
    • Dispute resolution

    Avoid the pitfalls of discipline and grievance

    by Personnel Today 2 Mar 2011
    by Personnel Today 2 Mar 2011

    No employer wants to go through a discipline and grievance process – they are time-consuming, potentially costly and can damage...

    • Employee relations
    • Dispute resolution
    • Mediation

    People Resolutions offers Conflict Clinics (worth £495) for free until 31st January 2011!

    by Personnel Today 19 Jan 2011
    by Personnel Today 19 Jan 2011

    To help our customers make a great start to 2011, People Resolutions is offering its hugely popular Conflict Clinics for...

    • Dispute resolution
    • Employee relations
    • Information & consultation

    How much is workplace conflict costing UK companies?

    by Personnel Today 17 Jan 2011
    by Personnel Today 17 Jan 2011

    Recent news that the BBC paid out almost £600,000 dealing with employment tribunal claims last year has highlighted the tremendous...

    • Employee relations
    • Dispute resolution
    • Mediation

    CMP Resolutions founder believes a resolution revolution at work can be achieved by applying ‘nudge’ thinking to mediation at work

    by Personnel Today 3 Dec 2010
    by Personnel Today 3 Dec 2010

    CMP Resolutions founder and veteran of 25 years of workplace dispute resolution John Crawley believes a resolution revolution at work...

    • Employee relations
    • Dispute resolution
    • Latest News

    Friday podcast: Collective agreements and unemployment levels

    by Laura Chamberlain 12 Nov 2010
    by Laura Chamberlain 12 Nov 2010

    HR news and analysis including:

    The Court of Appeal decides that BA was not in breach of contract by reducing...

    • Acas
    • Dispute resolution
    • Employee relations

    Trade union officials lack understanding of conciliation, warns Acas

    by Daniel Thomas 11 Nov 2010
    by Daniel Thomas 11 Nov 2010

    Workplace disputes could be resolved earlier with greater understanding from union officials of how the collective conciliation process works, according...

    • Employee relations
    • Dispute resolution
    • Trade unions

    HR professionals lack experience of trade union disputes, reveals survey

    by Daniel Thomas 9 Nov 2010
    by Daniel Thomas 9 Nov 2010

    More than half of the UK’s senior HR professionals are in teams in which nobody has experience of dealing with trade union...

    • Employee relations
    • Dispute resolution
    • HR practice

    HR not best placed to manage conflict, say UK workers

    by Daniel Thomas 9 Nov 2010
    by Daniel Thomas 9 Nov 2010

    The majority of UK employees do not believe that HR departments are best placed to manage conflict in the workplace,...

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