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Dispute resolution

Alternative dispute resolution describes a range of techniques that involve a neutral third party helping to resolve a dispute between two parties, before recourse to courts or tribunals is necessary. Types of alternative dispute resolution include arbitration, conciliation, mediation and early neutral evaluation.


    • Employee relations
    • Dispute resolution
    • Information & consultation

    How much is workplace conflict costing UK companies?

    by Personnel Today 17 Jan 2011
    by Personnel Today 17 Jan 2011

    Recent news that the BBC paid out almost £600,000 dealing with employment tribunal claims last year has highlighted the tremendous...

    • Employee relations
    • Dispute resolution
    • Mediation

    CMP Resolutions founder believes a resolution revolution at work can be achieved by applying ‘nudge’ thinking to mediation at work

    by Personnel Today 3 Dec 2010
    by Personnel Today 3 Dec 2010

    CMP Resolutions founder and veteran of 25 years of workplace dispute resolution John Crawley believes a resolution revolution at work...

    • Employee relations
    • Dispute resolution
    • Latest News

    Friday podcast: Collective agreements and unemployment levels

    by Laura Chamberlain 12 Nov 2010
    by Laura Chamberlain 12 Nov 2010

    HR news and analysis including:

    The Court of Appeal decides that BA was not in breach of contract by reducing...

    • Acas
    • Employee relations
    • Dispute resolution

    Trade union officials lack understanding of conciliation, warns Acas

    by Daniel Thomas 11 Nov 2010
    by Daniel Thomas 11 Nov 2010

    Workplace disputes could be resolved earlier with greater understanding from union officials of how the collective conciliation process works, according...

    • Employee relations
    • Dispute resolution
    • Trade unions

    HR professionals lack experience of trade union disputes, reveals survey

    by Daniel Thomas 9 Nov 2010
    by Daniel Thomas 9 Nov 2010

    More than half of the UK’s senior HR professionals are in teams in which nobody has experience of dealing with trade union...

    • Employee relations
    • Dispute resolution
    • HR practice

    HR not best placed to manage conflict, say UK workers

    by Daniel Thomas 9 Nov 2010
    by Daniel Thomas 9 Nov 2010

    The majority of UK employees do not believe that HR departments are best placed to manage conflict in the workplace,...

    • Employee relations
    • Employment law
    • Dispute resolution

    Connaught ex-workers claim to have been underpaid

    by Personnel Today 21 Sep 2010
    by Personnel Today 21 Sep 2010

    Former workers at the property and environmental firm, Connaught, have claimed they received just three days of wages, instead of...

    • Acas
    • Employee relations
    • Dispute resolution

    People Resolutions – Conflict Clinic UK Roadshow 2010

    by Personnel Today 13 Jul 2010
    by Personnel Today 13 Jul 2010

    It’s a fact that workplace conflict costs money, causes disruption, increases absence, reduces productivity and negatively impacts on employee engagement. ...

    • Employee relations
    • Dispute resolution
    • Industrial action / strikes

    BT strike ballot cancelled following legal concerns about the vote

    by Kat Baker 6 Jul 2010
    by Kat Baker 6 Jul 2010

    A strike ballot against BT has been cancelled following legal concerns about the vote.The Communication Workers Union (CWU) was forced...

    • Acas
    • Employee relations
    • Dispute resolution

    British Airways cabin crew strike ballot postponed

    by Personnel Today 28 Jun 2010
    by Personnel Today 28 Jun 2010

    Unite union has offered to postpone its British Airways (BA) cabin crew strike ballot to allow the staff time to...

    • Acas
    • Employee relations
    • Dispute resolution

    British Airways faces more strikes as talks halt

    by Personnel Today 17 Jun 2010
    by Personnel Today 17 Jun 2010

    British Airways (BA) is facing further industrial unrest by cabin crew after the latest attempt to forge peace with the...

    • Acas
    • Employee relations
    • Dispute resolution

    British Airways cabin crew dispute could be nearing a resolution as new Acas deal is tabled

    by Personnel Today 14 Jun 2010
    by Personnel Today 14 Jun 2010

    The British Airways (BA) cabin crew dispute could be nearing a resolution after the conciliation service Acas revealed it had...

    • Employee relations
    • Dispute resolution
    • Industrial action / strikes

    London Undergound maintenance staff to stage two 48-hour strikes

    by Kat Baker 9 Jun 2010
    by Kat Baker 9 Jun 2010

    London Underground maintenance staff will stage two 48-hour strikes, starting later this month, in a row over jobs, pay and...

    • Acas
    • Employee relations
    • Dispute resolution

    British Airways cabin crew strike enters fourth day after talks fail

    by Personnel Today 2 Jun 2010
    by Personnel Today 2 Jun 2010

    The current five-day strike by British Airways (BA) cabin crew has entered its fourth day after fresh talks between the...

    • Employee relations
    • Dispute resolution
    • Industrial action / strikes

    British Airways and Unite to hold talks today over strikes

    by Personnel Today 1 Jun 2010
    by Personnel Today 1 Jun 2010

    British Airways (BA) and union Unite are to hold fresh talks today, as the latest cabin crew strike moves into...

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Personnel Today
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