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Dispute resolution

Alternative dispute resolution describes a range of techniques that involve a neutral third party helping to resolve a dispute between two parties, before recourse to courts or tribunals is necessary. Types of alternative dispute resolution include arbitration, conciliation, mediation and early neutral evaluation.


    • NHS
    • Dispute resolution
    • Employee relations

    ‘Summer of discontent’ ahead as more unions ballot on strikes

    by Jo Faragher 15 Jun 2022
    by Jo Faragher 15 Jun 2022

    The UK could face a ‘summer of discontent’ as unions representing travel and communications workers hint at further industrial action...

    • Agency workers
    • Dispute resolution
    • Industrial action / strikes

    Shapps suggests repeal of agency worker ban during strikes

    by Jo Faragher 13 Jun 2022
    by Jo Faragher 13 Jun 2022

    The government could repeal a ban on the use of agency workers to replace striking staff members when rail companies go on strike.

    • Fire and rehire
    • Employee relations
    • Dispute resolution

    Care workers to strike over ‘cruel’ fire and rehire threat

    by Ashleigh Webber 10 Jun 2022
    by Ashleigh Webber 10 Jun 2022

    Care workers have voted to strike over proposed 'fire and rehire' plans that a union has described as 'short-sighted and cruel'.

    • Employee relations
    • Dispute resolution
    • Industrial action / strikes

    Train drivers across three companies to strike over pay

    by Ashleigh Webber 10 Jun 2022
    by Ashleigh Webber 10 Jun 2022

    Train drivers have voted to join other rail workers in striking over a series of dates in June and July.

    • Employee relations
    • Dispute resolution
    • Industrial action / strikes

    National rail strike set for three days in June

    by Jo Faragher 8 Jun 2022
    by Jo Faragher 8 Jun 2022

    The rail union RMT has confirmed it will stage a national strike across three days on 21, 23 and 25...

    • Coronavirus
    • Dispute resolution
    • Employee relations

    HR Director of the Year: Ruth Busby on GWR’s pandemic response

    by Jo Faragher 31 May 2022
    by Jo Faragher 31 May 2022

    With less than two weeks left to submit entries for the Personnel Today Awards 2022, we profile one of last...

    • Minimum service levels
    • Employee relations
    • Dispute resolution

    Plan to enforce minimum service during rail strikes stokes union anger

    by Ashleigh Webber 23 May 2022
    by Ashleigh Webber 23 May 2022

    Union leaders have condemned a government threat to make strikes on the railways illegal unless a minimum number of staff work during a walkout.

    • Bullying and harassment
    • Dispute resolution
    • Employee communications

    Dealing with bullying in uncertain times

    by David Liddle 10 May 2022
    by David Liddle 10 May 2022

    Stories around bullying and harassment are all too common at the moment, so what can organisations do to avoid conflict escalating?

    • Acas
    • Financial services
    • Dispute resolution

    Staff at FCA vote in favour of industrial action

    by Jo Faragher 13 Apr 2022
    by Jo Faragher 13 Apr 2022

    Staff at the Financial Conduct Authority have voted in favour of industrial action – a first for the financial services regulator.

    • Employee relations
    • Dispute resolution
    • Legal sector

    Barristers vote to decline work unless ‘chronic underfunding’ is addressed

    by Personnel Today 14 Mar 2022
    by Personnel Today 14 Mar 2022

    Criminal barristers have voted almost unanimously in favour of industrial action over what they describe as ‘chronic underfunding’ of the criminal justice system.

    • Employee relations
    • Dispute resolution
    • Industrial action / strikes

    Commuters grapple with rail fare hike as Tube workers strike

    by Ashleigh Webber 1 Mar 2022
    by Ashleigh Webber 1 Mar 2022

    Rail commuters face misery today (1 March), as the highest train fare rises for nine years take effect while London’s Underground network is crippled by a strike.

    • Employee relations
    • Dispute resolution
    • Industrial action / strikes

    Asda logistics workers could strike over pay

    by Ashleigh Webber 22 Feb 2022
    by Ashleigh Webber 22 Feb 2022

    Around 6,000 warehouse staff, clerical workers and HGV drivers based at Asda distribution centres have voted to take industrial action over pay.

    • Dispute resolution
    • Employee relations
    • Industrial action / strikes

    Thousands of Airbus staff vote to strike over pay

    by Ashleigh Webber 16 Feb 2022
    by Ashleigh Webber 16 Feb 2022

    Thousands of Airbus workers at its factories in North Wales and Gloucestershire have voted to strike in a dispute over pay.

    • Dispute resolution
    • Education
    • Industrial action / strikes

    University staff begin 10-day strike action

    by Jo Faragher 14 Feb 2022
    by Jo Faragher 14 Feb 2022

    University staff have today begun 10 days of strike action in their ongoing fight against pension changes, pay and working conditions.

    • Bonuses
    • Dispute resolution
    • Industrial action / strikes

    Financial Conduct Authority faces strike threat over pay and appraisals

    by Ashleigh Webber 25 Jan 2022
    by Ashleigh Webber 25 Jan 2022

    Staff at the Financial Conduct Authority are being balloted for strike action over claims that the organisation plans to slash pay and introduce a new appraisal system.

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