Mediation is the process whereby an independent mediator facilitates an agreement between disputing parties. In the workplace, the parties will typically be the employer and employee, or two employees.

Mediation is an interests-based, non-adversarial process for resolving disputes through dialogue. An independent third party, known as a mediator, facilitates a conversation between the parties that are in dispute, with a view to helping them reach a satisfactory outcome.

Mediation is a type of alternative dispute resolution that it is good practice for employers to use to resolve workplace disputes.

Acas welcomes Government’s early conciliation proposals

30 Mar 2011

Acas has welcomed the Government’s proposal for potential employment tribunal claims to be referred for early conciliation, in its formal...

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Avoid the pitfalls of discipline and grievance

2 Mar 2011

No employer wants to go through a discipline and grievance process – they are time-consuming, potentially costly and can damage...

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People Resolutions offers Conflict Clinics (worth £495) for free until 31st January 2011!

19 Jan 2011

To help our customers make a great start to 2011, People Resolutions is offering its hugely popular Conflict Clinics for...

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How much is workplace conflict costing UK companies?

17 Jan 2011

Recent news that the BBC paid out almost £600,000 dealing with employment tribunal claims last year has highlighted the tremendous...

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Growth in workplace conflict sparks extra demand for mediation training

4 Jan 2011

“Workplace conflict is on the increase” – so says Alex Efthymiades, Director at mediation and conflict resolution services provider Consensio....

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CMP Resolutions founder believes a resolution revolution at work can be achieved by applying ‘nudge’ thinking to mediation at work

3 Dec 2010

CMP Resolutions founder and veteran of 25 years of workplace dispute resolution John Crawley believes a resolution revolution at work...

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How to Develop a Business Case for Mediation – A Helping Hand

29 Nov 2010

Mediation and alternative dispute resolution have seen a surge of interest since they were first mentioned as recommendations in the...

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Friday podcast: Collective agreements and unemployment levels

12 Nov 2010

HR news and analysis including:

The Court of Appeal decides that BA was not in breach of contract by reducing...

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HR not best placed to manage conflict, say UK workers

9 Nov 2010

The majority of UK employees do not believe that HR departments are best placed to manage conflict in the workplace,...

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Lawyers say compromise agreements ‘unenforceable’ under Equality Act

29 Oct 2010

EXCLUSIVEEmployment lawyers have expressed concern at ambiguities in the Equality Act, which came in to force this month, that could...

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Compromise agreements and the Equality Act 2010

29 Oct 2010

Consultant editor Darren Newman explains why the drafting of the provision in the Equality Act 2010 on compromise agreements could...

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Use of compromise agreements on the rise in one-third of companies

18 Oct 2010

One-third of employers said that their use of compromise agreements had increased over the past few years, while 16% said it...

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People Resolutions – Conflict Clinic UK Roadshow 2010

13 Jul 2010

It’s a fact that workplace conflict costs money, causes disruption, increases absence, reduces productivity and negatively impacts on employee engagement. ...

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British Airways cabin crew strike ballot postponed

28 Jun 2010

Unite union has offered to postpone its British Airways (BA) cabin crew strike ballot to allow the staff time to...

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Acas says pre-claim conciliation service has prevented more than 5,000 tribunal cases

17 Mar 2010

More than 5,000 employment tribunals are said to have been avoided after the launch of Acas’ pre-claim conciliation service, the...

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