Mediation is the process whereby an independent mediator facilitates an agreement between disputing parties. In the workplace, the parties will typically be the employer and employee, or two employees.

Mediation is an interests-based, non-adversarial process for resolving disputes through dialogue. An independent third party, known as a mediator, facilitates a conversation between the parties that are in dispute, with a view to helping them reach a satisfactory outcome.

Mediation is a type of alternative dispute resolution that it is good practice for employers to use to resolve workplace disputes.

2013 employment law changes: 10 things employers need to know

2 Jan 2013

Every year brings with it some important new legislation for employers to negotiate. Whether related to employment tribunals, employee-shareholder contracts,...

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Why mediation matters

11 May 2012

The Government’s “employer’s charter” seeks to reform the way that employers handle workplace disputes and to reduce the number of...

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Resolving conflicts through mediation at East Sussex council

29 Mar 2012

Mediation is a key part of the Government’s plans for employment law reform. It hopes that by referring all employment...

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Goverment announces regional mediation networks

23 Jan 2012

The Government today announced the latest step in its attempts to reform the employment tribunal system – a pilot scheme...

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Weekly dilemma: Mediation

15 Sep 2011

I am in the middle of an employment tribunal dispute with an employee who has claimed that a decision not...

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Employers turn to mediation to resolve conflict

23 May 2011

Half the organisations surveyed in XpertHR’s conflict management survey that have altered their conflict management approach in the last two years...

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New mediation category for Personnel Today Awards

10 May 2011

Personnel Today has announced the introduction of a new category in the Personnel Today Awards 2011 – innovation in dispute...

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Acas welcomes Government’s early conciliation proposals

30 Mar 2011

Acas has welcomed the Government’s proposal for potential employment tribunal claims to be referred for early conciliation, in its formal...

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Avoid the pitfalls of discipline and grievance

2 Mar 2011

No employer wants to go through a discipline and grievance process – they are time-consuming, potentially costly and can damage...

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People Resolutions offers Conflict Clinics (worth £495) for free until 31st January 2011!

19 Jan 2011

To help our customers make a great start to 2011, People Resolutions is offering its hugely popular Conflict Clinics for...

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How much is workplace conflict costing UK companies?

17 Jan 2011

Recent news that the BBC paid out almost £600,000 dealing with employment tribunal claims last year has highlighted the tremendous...

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Growth in workplace conflict sparks extra demand for mediation training

4 Jan 2011

“Workplace conflict is on the increase” – so says Alex Efthymiades, Director at mediation and conflict resolution services provider Consensio....

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CMP Resolutions founder believes a resolution revolution at work can be achieved by applying ‘nudge’ thinking to mediation at work

3 Dec 2010

CMP Resolutions founder and veteran of 25 years of workplace dispute resolution John Crawley believes a resolution revolution at work...

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How to Develop a Business Case for Mediation – A Helping Hand

29 Nov 2010

Mediation and alternative dispute resolution have seen a surge of interest since they were first mentioned as recommendations in the...

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Friday podcast: Collective agreements and unemployment levels

12 Nov 2010

HR news and analysis including:

The Court of Appeal decides that BA was not in breach of contract by reducing...

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