Employers commonly outsource parts of their business. Outsourcing is the process of transferring an existing business function to an external provider to use outside resources to perform activities previously handled within the organisation.
DIY or buy? The decision to outsource is not one that human resources (HR) functions take lightly. Although an outsourced...
Royal Mail chief executive Adam Crozier recently accused postal workers of clinging to ‘Spanish practices’ – an old term for...
The National Outsourcing Association (NOA) has hit back at MP claims that globalisation will threaten highly skilled jobs in the...
Robert Gogel, CEO of outsourcing provider Liberata, has coined the term “north-shoring” to describe a possible geographical shift in the...
Somerset County Council and Taunton Deane Borough Council have signed a £400m 10-year shared services deal with business services provider...
Colne Housing Society is one of the first housing associations to expand to offer a new range of private sector...
Tube maintenance staff will go on two three-day strikes this September, after unwelcome proposals for redundancies and outsourcing look set...
Government agency UKvisas failed to put in place adequate controls when outsourcing work to private firms, risking the security of...
Local government HR staff have been reassured about their jobs following a £46m deal that will target council back-office contracts.Support...
Lloyds TSB is to offshore a further 210 UK jobs to India from October, it confirmed yesterday.
The bank has...
Support services group Mouchel Parkman has acquired business processing outsourcing (BPO) firm HBS for £46m, extending its presence in the...
An offshoring superpower has been created with French IT services giant Steria’s acquisition of UK outsourcing firm Xansa for £456m....
Many large organisations may offload their training administration function to outside specialists, claimed managed learning services provider KnowledgePool.It said a...
Food services company Sodexho is bringing all its recruitment back in-house after a three-year outsourcing deal failed to work out,...
Once you’ve decided that recruitment process outsourcing is the right move for your organisation, how do you pick the right agency? Ross Bentley explains the art of choosing and using an RPO partner.
