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Training methods

    • Change management
    • HR strategy
    • Learning & development

    Drama helps embed cultural change at HSBC Private Bank

    by Personnel Today 18 Jan 2008
    by Personnel Today 18 Jan 2008

    In a drive to become ‘the best place to work’, HSBC Private Bank in Switzerland has run 11 drama-based training...

    • Equality, diversity and inclusion
    • Latest News
    • e-learning

    Sunderland takes online route to deliver diversity and equality training

    by Gareth Vorster 17 Jan 2008
    by Gareth Vorster 17 Jan 2008

    Sunderland City Council has launched an online training course to ensure that its 14,500 staff are up to speed with...

    • Latest News
    • Learning & development
    • Training delivery

    Training and development spend set to rise in 2008

    by John Charlton 7 Jan 2008
    by John Charlton 7 Jan 2008

    Almost half of large companies in Western Europe plan to spend more on training and L&D in 2008, according to...

    • Learning & development
    • Training methods

    Demand for customer service training on the increase

    by Ross Wigham 20 Nov 2007
    by Ross Wigham 20 Nov 2007

    ‘The customer is always right’ is the retailers’ mantra – which is why customer service training is enjoying a growth...

    • Learning & development
    • Training methods

    How to provide effective training for call centre staff

    by Alex Blyth 20 Nov 2007
    by Alex Blyth 20 Nov 2007

    Training call centre staff provides some unusual challenges – not least the little time they have to attend courses. This...

    • Learning & development
    • Training methods

    Using music to stimulate learning

    by John Charlton 20 Nov 2007
    by John Charlton 20 Nov 2007

    Can music really stimulate learning? There’s an increasing body of evidence to suggest that it just might.What do the following...

    • Learning & development
    • Training methods

    Train to Gain initiative has much to offer employers

    by Ross Bentley 20 Nov 2007
    by Ross Bentley 20 Nov 2007

    What can the Train to Gain initiative offer employers? For starters, advice and money.Since its launch last year, the Learning...

    • Military
    • Learning & development
    • Qualifications

    Accrediting employers’ training can improve employee motivation

    by Ross Bentley 20 Nov 2007
    by Ross Bentley 20 Nov 2007

    “There are a lot of companies doing valuable work in up-skilling their workforce, and it would be a good thing...

    • Employee relations
    • Latest News
    • Learning & development

    Government rejects calls to make employers give union reps paid time off for training

    by Mike Berry 13 Nov 2007
    by Mike Berry 13 Nov 2007

    Employers will not be forced to grant union representatives paid time off for training after the government rejected calls for...

    • Equality, diversity and inclusion
    • Latest News
    • Learning & development

    Skills minister David Lammy says employers block women’s training

    by Greg Pitcher 16 Oct 2007
    by Greg Pitcher 16 Oct 2007

    Skills minister David Lammy has blamed employer apathy for the government’s failure to boost women’s skill levels.He said the biggest...

    • Latest News
    • Learning & development
    • Training delivery

    City and Guilds to train Chinese workers for 2008 Olympic Games

    by John Charlton 28 Sep 2007
    by John Charlton 28 Sep 2007

    Occupational skills standards and certification body City and Guilds (C&G) will help train Chinese workers for next year’s Olympic Games...

    • Action learning
    • Learning & development
    • Training methods

    Choosing the right teambuilding event for your team

    by Kirstie Redford 18 Sep 2007
    by Kirstie Redford 18 Sep 2007

    Organising teambuilding days is a training department staple. And when you’re done with assault courses and go-karting, what’s the latest...

    • Learning & development
    • Training delivery
    • Training methods

    Learning styles: do they matter?

    by Kirstie Redford 6 Sep 2007
    by Kirstie Redford 6 Sep 2007

    Some training gurus say that delegate learning styles should be taken into account when running courses. Why?

    • Change management
    • Police
    • Employee relations

    Police’s radio language training scheme leaves Police Federation baffled

    by Louisa Peacock 23 Jul 2007
    by Louisa Peacock 23 Jul 2007

    Training for police officers in how to speak in keywords over the radio will not be taken seriously, the Police Federation...

    • Police
    • Latest News
    • Learning & development

    Police assessors fail to test officers’ ability to cope with counter terrorism and violent crime

    by Louisa Peacock 29 Jun 2007
    by Louisa Peacock 29 Jun 2007

    Police officers being assessed for promotion do not have to have the skills to deal with counter terrorism and violent...

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