The way in which employers communicate with their workforce is an important part of employee relations. Employers should be aware of the importance of communicating with staff during periods of change in the workplace, particularly where the change is brought on by difficult economic circumstances, which may lead to new or amended job duties, organisational restructuring and redundancies.
Employee opinion surveys (EOS) – also known as staff opinion surveys, employee surveys, employee attitude surveys or employee engagement surveys – are used by organisations to measure core aspects of employees’ work experiences.