HR strategy

Clarifying culture, keeping in touch with the front line, quantifying investments and engaging staff should be HR's key priorities, according to the chief executive of RAC Roadside

Virgin feeling blue as older applicants win discrimination case; Rapid recruitment benefits; Overseas views a world apart; HR's worldwide influence

Guardian Newspapers CEO Carolyn McCall prefers a pragmatic approach to HR rather than politically correct niceties. She talks to Karen Dempsey.

UK staff unhappy with pay; Outsourcing deal scrapped; Building society rewarded

Insurance firm Pearl Group has outsourced its processing and administration to Indian IT services company Tata Consultancy Services (TCS) in a deal worth £486m over 12 years.

The AA has denied allegations that it plans to electronically tag its call centre staff.

Union leaders have been in urgent discussions with management at mobile operator 02, after Spanish rival Telefonica announced it was bidding for the firm.

Sainsbury's has ended its IT outsourcing agreement with Accenture.

Investors in People is urging employers to pay more attention to staff needs as 'job hopping' gathers momentum.

Sleep deprivation is seriously affecting the UK's ability to compete in a global market.

UK talent is packing up and heading for the US, Canada and Australia.

A US chief executive has been suspended pending investigation of an unpaid American Express bill run up in a strip club.

High street health and beauty retailer opts for online recruitment.

The lack of strong leaders in business and politics is one of the world's biggest problems, according to former Soviet Union president Mikhail Gorbachev

This guide – subtitled ‘Best Examples of HR management’ – provides insights into the HR management of 91 diverse companies