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Agency workers

Temporary agency workers offer great flexibility as an additional labour resource. They can fill in staffing gaps, often at very short notice, and can be engaged for anything from a few hours to weeks or months at a time.

Under the Agency Workers Regulations 2010, on completing a qualifying period with a hirer, agency workers qualify for the same basic employment conditions that they would have had if directly recruited.

If an employer wishes to take on an agency worker as a permanent member of staff, it may have to pay a “transfer fee” (sometimes known as a “temp to perm” fee) to the agency supplying the worker.


    • Agency workers
    • Latest News
    • Employment tribunals

    Agency worker did not accrue holiday pay on furlough

    by Ashleigh Webber 2 Jul 2021
    by Ashleigh Webber 2 Jul 2021

    An employment tribunal has ruled that an agency worker did not accrue holiday pay while he was on furlough.

    • Agency workers
    • Employment law
    • Latest News

    Workers’ rights watchdog to be launched

    by Ashleigh Webber 8 Jun 2021
    by Ashleigh Webber 8 Jun 2021

    Government confirms it will launch a single enforcement body to protect workers’ rights and clamp down on unscrupulous employment practices.

    • IR35
    • Agency workers
    • Latest News

    REC calls for umbrella company abuse hotline

    by Ashleigh Webber 28 May 2021
    by Ashleigh Webber 28 May 2021

    The Recruitment and Employment Confederation has revealed a four-point plan to tackle poor practice by umbrella companies.

    • Agency workers
    • Latest News
    • Employment tribunals

    Temp worker wins holiday pay accrued on furlough

    by Ashleigh Webber 21 May 2021
    by Ashleigh Webber 21 May 2021

    An employment tribunal has found a recruitment agency withheld holiday pay from a temporary worker while she was on furlough.

    • Agency workers
    • Latest News
    • Gig economy

    Spain passes landmark gig economy law

    by Jo Faragher 17 May 2021
    by Jo Faragher 17 May 2021

    Food delivery and courier companies in Spain now three months to employ drivers as staff under a landmark new law.

    • Collective redundancy
    • Agency workers
    • Latest News

    Redundancies proposed at Aston Martin plant

    by Ashleigh Webber 11 Mar 2021
    by Ashleigh Webber 11 Mar 2021

    Around 200 jobs are set to be lost at Aston Martin's plant in the Vale of Glamorgan as it presses ahead with its cost-cutting plans.

    • Absence
    • Agency workers
    • Latest News

    Royal Mail keeps on 10,000 temporary workers

    by Ashleigh Webber 11 Feb 2021
    by Ashleigh Webber 11 Feb 2021

    Royal Mail Group has retained almost a third of the temporary workers it took on for Christmas.

    • Agency workers
    • Coronavirus
    • Testing

    An eighth forced into work amid Covid safety complaints

    by Ashleigh Webber 18 Jan 2021
    by Ashleigh Webber 18 Jan 2021

    A poll finds many have been ordered into work when they could have easily and safely worked from home.

    • Agency workers
    • Dispute resolution
    • Latest News

    Agency workers paid less than employees win back pay

    by Ashleigh Webber 8 Dec 2020
    by Ashleigh Webber 8 Dec 2020

    Forty agency workers who collect waste for Sandwell Metropolitan Borough Council in the West Midlands will receive thousands of pounds...

    • Agency workers
    • NHS
    • Latest News

    Ban on care staff moving between workplaces proposed

    by Ashleigh Webber 18 Nov 2020
    by Ashleigh Webber 18 Nov 2020

    Agency workers in the care sector will be banned from moving between care homes under new government proposals to reduce...

    • Brexit
    • Coronavirus
    • Agency workers

    Most firms support tighter employment laws, poll finds

    by Ashleigh Webber 27 Oct 2020
    by Ashleigh Webber 27 Oct 2020

    Almost two-thirds (64%) of businesses would support tightening employment laws to prevent worker exploitation.
    This is according to a poll...

    • IR35
    • Agency workers
    • Latest News

    Umbrella companies: Lawyers pursue unlawful deductions

    by Jo Faragher 9 Oct 2020
    by Jo Faragher 9 Oct 2020

    Lawyers are pursuing group legal action against umbrella companies that have unlawfully deducted national insurance and other contributions from contractors’...

    • Case law
    • Agency workers
    • Employment law

    Uber wins London safety case as employment status verdict nears

    by Adam McCulloch 28 Sep 2020
    by Adam McCulloch 28 Sep 2020

    Uber has won the right to continue operating in London because of its safety improvements.

    • Agency workers
    • Latest News
    • Job creation and losses

    Firms looking to temporary workers as business recovers

    by Ashleigh Webber 19 Aug 2020
    by Ashleigh Webber 19 Aug 2020

    Organisations are more likely to hire temporary workers than permanent staff over the next three months and demand for agency workers should remain high.

    • Brexit
    • Agency workers
    • Coronavirus

    Hiring continues to fall but pace slows

    by Rob Moss 6 Aug 2020
    by Rob Moss 6 Aug 2020

    The rate of decline in recruitment activity is slowing, starting salaries are falling and worker availability is on the up as the Bank of England cuts the severity of its forecasts for the UK economy.

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