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Performance management

Performance management consists of two parallel processes. The first is the informal, day-to-day management of individuals and teams by their immediate line manager. The second is the formal framework within which the performance of individuals and teams is assessed and improved.


    • Stress
    • Business performance
    • The HR profession

    “Appraisals don’t work,” says former BBC HR director Lucy Adams

    by Jo Faragher 15 Apr 2014
    by Jo Faragher 15 Apr 2014

    Lucy Adams, the former HR director of the BBC, has slammed the annual appraisal process, claiming they don’t work and...

    • Apprenticeships
    • HR software
    • e-learning

    Learning Technologies 2014: Eight key trends for learning and development

    by Martin Couzins 10 Feb 2014
    by Martin Couzins 10 Feb 2014

    Anyone attending last week’s Learning Technologies exhibition will have been encouraged by the buzz surrounding the event. Martin Couzins returns...

    • Employee engagement
    • Employee communications
    • Learning & development

    Five ways to get line managers talking

    by Nick Cowley 22 Jan 2014
    by Nick Cowley 22 Jan 2014

    Few HR professionals would disagree that encouraging line managers to spend more time talking face to face with their staff,...

    • Bonuses
    • HR practice
    • Performance management

    Do bonus schemes result in high performance?

    by Dr Michael Brookes 1 Nov 2013
    by Dr Michael Brookes 1 Nov 2013

    Two recent pieces of research look at whether or not a reward scheme can help create a high-performance organisation, and...

    • HR practice
    • Opinion
    • Performance management

    The key to making performance management effective

    by Personnel Today 27 Jun 2013
    by Personnel Today 27 Jun 2013

    The failings of traditional performance review techniques have been discussed at length in recent years, with most people in agreement...

    • Latest News
    • HR practice
    • Learning & development

    Poor staff attitude and competence lead to more customer complaints

    by John Eccleston 9 Jan 2013
    by John Eccleston 9 Jan 2013

    Consumers are more likely to complain if they experience problems when buying products or services, with staff attitude and lack...

    • HR practice
    • Performance management

    One worker in three thinks appraisals are a waste of time

    by Jo Faragher 15 Nov 2012
    by Jo Faragher 15 Nov 2012

    A survey of 1,000 office workers has found that one in three feels workplace appraisals are a waste of time...

    • Latest News
    • HR practice
    • Learning & development

    Managers are ill-equipped to deal with underperformance

    by John Eccleston 11 Jul 2012
    by John Eccleston 11 Jul 2012

    The majority of managers are not competent enough to confront underperforming employees, according to a survey by XpertHR.The research found...

    • HR practice
    • Opinion
    • Performance management

    Legal opinion: Underperforming employees in schools and the private sector

    by Justin Govier 17 Jan 2012
    by Justin Govier 17 Jan 2012

    Employment lawyer Justin Govier considers the Government’s proposals to greatly reduce the capability review period for underperforming schoolteachers.As I was...

    • Employment law
    • HR practice
    • Performance management

    Managing staff performance while avoiding tribunal claims

    by Personnel Today 7 Dec 2011
    by Personnel Today 7 Dec 2011

    New rules for retirement demand a review of capability and performance-management processes, says Roger Tynan, partner in the employment department of...

    • Age discrimination
    • Employment law
    • Equality, diversity and inclusion

    Legal opinion: Retirement and flexibility in the future workplace

    by tom walker 27 Jun 2011
    by tom walker 27 Jun 2011

    One aspect of the proposed pension reforms, the need for people to work longer, has long been recognised. People are...

    • Age discrimination
    • Equality, diversity and inclusion
    • Latest News

    Older workers ‘neglected’ over training and performance management

    by John Eccleston 20 Jun 2011
    by John Eccleston 20 Jun 2011

    Employers should pay greater focus to the training and performance management of older workers or face falling foul of the...

    • Employment law
    • Equality, diversity and inclusion
    • HR practice

    Weekly dilemma: Abolition of the default retirement age

    by Personnel Today 23 Mar 2011
    by Personnel Today 23 Mar 2011

    I’ve heard that the default retirement age (DRA) is being scrapped soon. What do I need to be aware of,...

    • HR practice
    • Sickness absence management
    • Performance management

    Managers lack confidence when dealing with underperformance

    by Laura Chamberlain 18 Feb 2011
    by Laura Chamberlain 18 Feb 2011

    Six employers in 10 do not believe that their managers are confident and competent in managing underperforming staff.This is according...

    • Clinical governance
    • HR practice
    • People analytics

    Data analysis improves clinical audit process

    by Personnel Today 3 Feb 2011
    by Personnel Today 3 Feb 2011

    Gathering data is only part of the audit process; analysis can provide continued clinical improvements. Dr Siân Williams, a clinical...

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Personnel Today
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