Performance management

The traditional “rank and yank” approach to performance management does not apply to the fast-changing environment in which most employers...

While there is nothing in law that requires employers to use probationary periods, they are commonly used when an employee...

HR departments have relied on competency frameworks for decades, but given how fast operating environments change, they are arguably no...

Chancellor George Osborne has conceded defeat in the UK’s efforts to overturn the EU cap on bankers’ bonuses, following a...

With extreme cases of staff misconduct having hit the headlines lately, how can leaders create an environment of trust and...

After last week’s claims by former BBC HR director Lucy Adams that appraisals do not work, Ian Lee-Emery suggests that...

Lucy Adams, the former HR director of the BBC, has slammed the annual appraisal process, claiming they don’t work and...

Anyone attending last week’s Learning Technologies exhibition will have been encouraged by the buzz surrounding the event. Martin Couzins returns...

Few HR professionals would disagree that encouraging line managers to spend more time talking face to face with their staff,...

Two recent pieces of research look at whether or not a reward scheme can help create a high-performance organisation, and...

The failings of traditional performance review techniques have been discussed at length in recent years, with most people in agreement...

Consumers are more likely to complain if they experience problems when buying products or services, with staff attitude and lack...