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Violence at work

The Health and Safety Executive (HSE) defines work-related violence as “any incident in which a person is abused, threatened or assaulted in circumstances relating to work”. This includes verbal abuse and threats, in addition to physical abuse.

Employees in many public-facing roles are at risk of being attacked by customers, while other positions, such as prison officer and police officer, are inherently dangerous. Employers may have a policy on violence at work, which should set out preventative steps and support available to victims.

Domestic violence outside work may also have an impact on employees’ health and wellbeing.


    • Stress
    • HR practice
    • Wellbeing

    Workplace stress causes desk rage in 14% of workplaces, says study

    by Personnel Today 19 Apr 2007
    by Personnel Today 19 Apr 2007

    Desk rage occurs in 14 percent of all American workplaces, according to a study of 506 American workers released today...

    • Stress
    • Absence
    • Latest News

    Sickness absence in NHS falls but attacks on staff remain unacceptably high

    by Nic Paton 19 Apr 2007
    by Nic Paton 19 Apr 2007

    Levels of injury and illness among NHS workers are generally falling, though violence and bullying remain a serious problem, according...

    • Bullying and harassment
    • Latest News
    • HR practice

    Healthcare Commission watchdog survey shows NHS workers are less stressed but still experiencing violence at work

    by Mike Berry 3 Apr 2007
    by Mike Berry 3 Apr 2007

    NHS workers are less stressed, suffer fewer work-related injuries and see fewer potentially-harmful errors, according to the health service’s annual...

    • Health and safety
    • HR practice
    • Wellbeing

    Employer investigates misconduct as YouTube airs construction workers ‘japes’

    by Mike Berry 13 Feb 2007
    by Mike Berry 13 Feb 2007

    Construction industry employers have reacted with outrage after images of workers being beaten, set on fire and acting dangerously were...

    • Employee relations
    • Employment law
    • Data protection

    Information Commissioner backs file markers

    by Greg Pitcher 24 Jan 2007
    by Greg Pitcher 24 Jan 2007

    The Information Commissioner has backed the use of file markers to highlight the danger posed by certain individuals to employees.

    Advice...

    • Military
    • Early careers
    • HR practice

    Military seeks kids to fly helicopters

    by Personnel Today 16 Jan 2007
    by Personnel Today 16 Jan 2007

    Army HR chiefs raised bushy eyebrows last week when they announced they were sending senior officials to snatch children from...

    • Absence
    • Stress
    • Latest News

    Management of traumatised employees shown to reduce sickness absence

    by Mike Berry 11 Jan 2007
    by Mike Berry 11 Jan 2007

    Effective trauma management in the workplace can reduce staff absence and lead to better employee, research has shown. A study,...

    • Employee relations
    • Health and safety
    • Latest News

    Roger Gale, MP for North Thanet, calls for protection for postal delivery workers

    by Greg Pitcher 19 Dec 2006
    by Greg Pitcher 19 Dec 2006

    Postmen should work in teams and have alarmed vans, a politician has claimed.Roger Gale, MP for North Thanet in Kent,...

    • HR practice
    • Violence at work

    Weekly dilemma: Violent attacks on staff

    by Personnel Today 28 Nov 2006
    by Personnel Today 28 Nov 2006

    I am the HR manager at a company that operates local convenience stores. Four weeks ago, one store fell victim...

    • HR practice
    • Violence at work

    Workplace violence

    by Personnel Today 31 Oct 2006
    by Personnel Today 31 Oct 2006

    The alarming trend that had seen instances of abuse, threats and violence against shop workers rise rapidly over recent years...

    • Latest News
    • Professional services
    • HR practice

    Workers in professional services sector most likely to be attacked

    by Michael Millar 1 Sep 2006
    by Michael Millar 1 Sep 2006

    The professional services industry, which includes lawyers, consultants and accountants, is the sector where staff are most likely to be attacked by colleagues or customers.

    • Northern Ireland
    • Latest News
    • HR practice

    Northern Ireland health workers experience 5,000 attacks a year

    by Georgina Fuller 30 Aug 2006
    by Georgina Fuller 30 Aug 2006

    Health workers in Northern Ireland suffered more than 5,000 attacks in the past year, according to the British Medical Association.

    • Latest News
    • HR practice
    • Violence at work

    Greenwich Council staff boycott office move over safety fears

    by Georgina Fuller 15 Aug 2006
    by Georgina Fuller 15 Aug 2006

    Six hundred council workers are refusing to relocate unless safety screens are installed in their new offices

    • Latest News
    • HR practice
    • Violence at work

    Employment law: interfering with emergency services becomes a criminal offence

    by Personnel Today 26 Jul 2006
    by Personnel Today 26 Jul 2006

    MPs' green light for emergency staff assault law

    • Bullying and harassment
    • Equality, diversity and inclusion
    • HR practice

    Getting to the root of violence at work

    by Personnel Today 11 Jul 2006
    by Personnel Today 11 Jul 2006

    Proposed new legislation does not tackle the underlying causes of violence in the workplace.

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Personnel Today
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