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Outsourcing

Employers commonly outsource parts of their business. Outsourcing is the process of transferring an existing business function to an external provider to use outside resources to perform activities previously handled within the organisation.


    • Latest News
    • HR strategy
    • Outsourcing

    BBC denies misleading either the government or staff over reasons for outsourcing to India

    by Greg Pitcher 20 Dec 2006
    by Greg Pitcher 20 Dec 2006

    The BBC has denied that it told two different stories to the government and employees about why it is sending...

    • Latest News
    • HR strategy
    • Outsourcing

    Bank of America to outsource benefits services to UK, Ireland and Canada

    by Mike Berry 13 Dec 2006
    by Mike Berry 13 Dec 2006

    Bank of America has signed a five-year deal to outsource its flexible benefits plan for more than 10,000 staff in...

    • Absence
    • Age discrimination
    • Careers in HR

    News review 2006: Race for equality sets the tone

    by Mike Berry 12 Dec 2006
    by Mike Berry 12 Dec 2006

    From positive discrimination to HR's image problem, Mike Berry takes a look back at some of the important news stories that made the headlines in Personnel Today during the past 12 months.

    • Latest News
    • HR strategy
    • Outsourcing

    Moves to standardise HR processes suggest nine out of 10 US firms are preparing to outsource HR

    by Greg Pitcher 8 Dec 2006
    by Greg Pitcher 8 Dec 2006

    Nine out of 10 US firms are primed for HR outsourcing after standardising and improving the department, according to research....

    • Latest News
    • Economics, government & business
    • HR strategy

    Siemens Business Services is to move up to 240 National Savings and Investments jobs to India

    by Mike Berry 7 Dec 2006
    by Mike Berry 7 Dec 2006

    Siemens Business Services is to outsource up to 240 jobs to India as part of its National Savings and Investments...

    • Latest News
    • HR practice
    • HR strategy

    Christian Aid switches outsourced payroll to Northgate HR

    by Mike Berry 7 Dec 2006
    by Mike Berry 7 Dec 2006

    Christian Aid has announced plans to outsource its payroll function. The charity has chosen provider Northgate HR to manage its...

    • CIPD
    • HR strategy
    • Letters

    CIPD is no doom-sayer or ostrich on HR outsourcing

    by Personnel Today 5 Dec 2006
    by Personnel Today 5 Dec 2006

    Rather than burying my head in the sand and denying reality, as Marshall Potts states (Personnel Today, 21 November), I...

    • Latest News
    • HR strategy
    • Outsourcing

    Rising costs and risk will limit outsourcing to India, research reveals

    by Mike Berry 4 Dec 2006
    by Mike Berry 4 Dec 2006

    Data security lapses in Indian call centres, combined with the ‘brain drain’ that is currently being talked about regarding Indian...

    • Careers in HR
    • Latest News
    • Professional services

    Deloitte’s HR transformation specialist tells HR to develop the skills of a consultant

    by Greg Pitcher 4 Dec 2006
    by Greg Pitcher 4 Dec 2006

    HR professionals need to become more like consultants if they are to keep their jobs in the future, according to...

    • HR strategy
    • Letters
    • Outsourcing

    Indian HR outpost is more than just a call centre

    by Personnel Today 28 Nov 2006
    by Personnel Today 28 Nov 2006

    Your article ‘HR jobs under threat from Indian takeaway’ (Personnel Today, 14 November) portrays an inaccurate picture.
    In delivering strategic...

    • HR strategy
    • Letters
    • Outsourcing

    Lloyds TSB definitely not outsourcing more HR staff

    by Personnel Today 28 Nov 2006
    by Personnel Today 28 Nov 2006

    I write in response to your ‘Indian Takeaway’ news story (Personnel Today, 14 November).
    The ‘source’ who expressed the view...

    • Employee relations
    • Military
    • Latest News

    Unions plan all-out assault on MoD plans to outsource Army training

    by Greg Pitcher 17 Nov 2006
    by Greg Pitcher 17 Nov 2006

    The Ministry of Defence (MoD) is digging in for the final battle in its mission to privatise training of the...

    • Latest News
    • HR strategy
    • Outsourcing

    Global HR vision nets awards for consumer goods giant Unilever

    by Greg Pitcher 15 Nov 2006
    by Greg Pitcher 15 Nov 2006

    Unilever’s multi-million pound HR outsourcing deal with Accenture dominated the inaugural HR Outsourcing Association (HROA) Europe awards in Brussels last...

    • Latest News
    • HR strategy
    • Outsourcing

    Moto Hospitality drives through five-year payroll outsourcing deal with Northgate HR

    by Mike Berry 14 Nov 2006
    by Mike Berry 14 Nov 2006

    Motorway services provider Moto Hospitality has signed a five-year deal to outsource its payroll function to Northgate HR. The contract...

    • HR strategy
    • Outsourcing

    DWP outsources office support services despite risk of industrial action by PCS

    by Personnel Today 24 Oct 2006
    by Personnel Today 24 Oct 2006

    The Department for Work and Pensions (DWP) has risked inflaming already volatile relations with its main trade union after outsourcing...

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