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Outsourcing

Employers commonly outsource parts of their business. Outsourcing is the process of transferring an existing business function to an external provider to use outside resources to perform activities previously handled within the organisation.


    • Latest News
    • Professional services
    • HR strategy

    BT signs £70m business processing outsourcing deal with Accenture

    by dan thomas 7 Jul 2005
    by dan thomas 7 Jul 2005

    BT expands alliance with Accenture by signing a business processing outsourcing deal.

    • Latest News
    • Economics, government & business
    • HR strategy

    Call for UK talent to fill skills gaps in India

    by Mike Berry 5 Jul 2005
    by Mike Berry 5 Jul 2005

    Skills shortages in Indian call centres serving the UK have led to a call for UK talent to be exported.

    • Ethics
    • Latest News
    • HR strategy

    Experts warn offshoring companies to tighten security after bank scandal

    by dan thomas 23 Jun 2005
    by dan thomas 23 Jun 2005

    In the wake of the Sun newspaper investigation, companies offshoring work have been urged to tighten up security.

    • Employee relations
    • Latest News
    • Industrial action / strikes

    Bradford IT staff plan strike action

    by Personnel Today 17 Jun 2005
    by Personnel Today 17 Jun 2005

    IT staff at Bradford council could take strike action next week

    • Change management
    • Equality, diversity and inclusion
    • Latest News

    Performance and staff shortages keep managers awake at night

    by Michael Millar 15 Jun 2005
    by Michael Millar 15 Jun 2005

    Staff performance and shortages are major threats to UK business, causing many senior managers to have sleepless nights, research reveals.

    • HR strategy
    • Offshoring
    • Outsourcing

    Is overseas investment aiding our demise?

    by Personnel Today 14 Jun 2005
    by Personnel Today 14 Jun 2005

    Those of you who are avid readers of the hallowed pages of Personnel Today (I know I am – it...

    • Latest News
    • HR strategy
    • Outsourcing

    Offshoring fails to keep the customer satisfied

    by dan thomas 10 Jun 2005
    by dan thomas 10 Jun 2005

    Companies that outsource their IT operations to offshore locations are increasingly dissatisfied with the service they are getting

    • Latest News
    • HR strategy
    • Outsourcing

    Outsourcing now standard practice in the UK

    by dan thomas 7 Jun 2005
    by dan thomas 7 Jun 2005

    Outsourcing has established itself as a standard business practice among UK companies, according to research

    • Economics, government & business
    • HR practice
    • HR strategy

    Outsourcing your payroll function

    by Michael Millar 7 Jun 2005
    by Michael Millar 7 Jun 2005

    The CIPD strongly believes that outsourcing HR services is one route that HR functions can take to achieve a more strategic and influential role within their organisations. Michael Millar looks at the benefits and the nitty gritty of outsourcing your payroll

    • Employee relations
    • HR practice
    • Movers and shakers

    Top UK unionist moves to HR outsourcing role

    by Personnel Today 7 Jun 2005
    by Personnel Today 7 Jun 2005

    One of the UK’s top trade unionists has left the movement to become an HR director, specialising in one of...

    • Employee relations
    • HR strategy
    • Trade unions

    Unionist outsourcing recruit shows imaginative thinking

    by Martin Couzins 7 Jun 2005
    by Martin Couzins 7 Jun 2005

    Hats off to Bob Fawthrop, chief executive of outsourcing company Morgan Chambers, who has just recruited Rory Murphy, one of the UK’s leading unionists, as its HR director.

    • Latest News
    • HR strategy
    • Outsourcing

    IT staff at Bradford council threaten to strike over outsourcing

    by dan thomas 1 Jun 2005
    by dan thomas 1 Jun 2005

    The threat of strikes by IT staff at Bradford council over job losses has stalled a £160m outsourcing deal that was due to be signed in May.

    • Latest News
    • HR strategy
    • Outsourcing

    Boots signs £400m outsourcing deal

    by dan thomas 31 May 2005
    by dan thomas 31 May 2005

    Health and beauty retailer Boots has signed a seven-year £400m deal to outsource part of its back-office operation.

    • Latest News
    • HR strategy
    • Outsourcing

    Council’s £150m outsourcing deal nears completion

    by Personnel Today 31 May 2005
    by Personnel Today 31 May 2005

    Swansea Council expects its controversial £150m IT outsourcing initiative to be completed by July, after IT staff were given assurances over their terms and conditions during the 10-year deal.

    • HR strategy
    • Outsourcing
    • Global HR

    Transform HR the US way

    by dan thomas 31 May 2005
    by dan thomas 31 May 2005

    If HR in the UK wants a real shot at being strategic, it needs to be less timid and just get on with it. Daniel Thomas finds out what we can learn from the leading US multinationals

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