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Dispute resolution

Alternative dispute resolution describes a range of techniques that involve a neutral third party helping to resolve a dispute between two parties, before recourse to courts or tribunals is necessary. Types of alternative dispute resolution include arbitration, conciliation, mediation and early neutral evaluation.


    • Collective redundancy
    • Collective bargaining
    • Coronavirus

    Unions to protest as BA confirms redundancies

    by Jo Faragher 7 Aug 2020
    by Jo Faragher 7 Aug 2020

    British Airways has confirmed today that its plans to make 12,000 job cuts will go ahead, and more than 6,000...

    • Acas
    • Coronavirus
    • Constructive dismissal

    Investigations and Covid-19: employers need a pandemic-proof toolkit

    by Ivor Adair 27 May 2020
    by Ivor Adair 27 May 2020

    Employers are turning their attention to a host of novel HR issues coming over the horizon.

    • Coronavirus
    • Employee relations
    • Dispute resolution

    ‘Remote conflict’: What happens when teams work from home?

    by Anna Shields 26 May 2020
    by Anna Shields 26 May 2020

    It may be easy to assume that conflict only happens face to face, but even as entire teams have been...

    • National living wage
    • NHS
    • Dispute resolution

    Key London NHS trust to directly employ 1,000 services workers

    by Adam McCulloch 31 Jan 2020
    by Adam McCulloch 31 Jan 2020

    NHS trust moves to 'insource' 1,000 cleaners, porters and catering staff previously on minimum wage.

    • Northern Ireland
    • NHS
    • Employee relations

    Thousands of Northern Ireland nurses strike over pay and resourcing

    by Ashleigh Webber 18 Dec 2019
    by Ashleigh Webber 18 Dec 2019

    Thousands of nurses in Northern Ireland have gone on strike over “unsafe” staffing levels and pay inequality with the rest...

    • Employee relations
    • Dispute resolution
    • Industrial action / strikes

    British Airways pilots accept new pay deal

    by Ashleigh Webber 17 Dec 2019
    by Ashleigh Webber 17 Dec 2019

    British Airways pilots have accepted a new pay deal, ending the dispute over pay and conditions that led to a...

    • Acas
    • Dispute resolution
    • Industrial action / strikes

    SWR begins 27-day strike over role of guards

    by Jo Faragher 2 Dec 2019
    by Jo Faragher 2 Dec 2019

    South Western Railway (SWR) workers today began a 27-day strike – thought to be the longest in the history of...

    • Change management
    • Employee relations
    • Dispute resolution

    Personnel Today Awards 2019: Great Western Railway on track with Managing Change Award

    by Lindsay Clark [email protected] 20 Nov 2019
    by Lindsay Clark [email protected] 20 Nov 2019

    Train operator Great Western Railway got the green signal from the Personnel Today Awards 2019 judges, bagging the Managing Change...

    • Dispute resolution
    • Industrial action / strikes
    • Latest News

    Royal Mail seeks High Court injunction on Christmas strike action

    by Jo Faragher 8 Nov 2019
    by Jo Faragher 8 Nov 2019

    Royal Mail claims there were “potential irregularities” in the strike ballot.

    • Dispute resolution
    • Industrial action / strikes
    • Latest News

    South Western Railway staff poised for 27-day strike

    by Ashleigh Webber 5 Nov 2019
    by Ashleigh Webber 5 Nov 2019

    Train drivers and guards for South Western Railway will stage a 27-day strike in December and January...

    • Dispute resolution
    • Latest News
    • Industrial action / strikes

    Union denies postal strikes will disrupt election

    by Jo Faragher 5 Nov 2019
    by Jo Faragher 5 Nov 2019

    The Communication Workers Union has denied that its proposed December strikes are politically motivated and designed to disrupt the forthcoming...

    • Brexit
    • Dispute resolution
    • Employee relations

    Workers’ rights ‘watered down’ in Johnson’s Brexit deal

    by Rob Moss 18 Oct 2019
    by Rob Moss 18 Oct 2019

    The issue of what happens to workers’ rights has become a central plank in the Brexit debate as MPs prepare...

    • Employee relations
    • Dispute resolution
    • Industrial action / strikes

    Postal union votes for Christmas strike action

    by Jo Faragher 16 Oct 2019
    by Jo Faragher 16 Oct 2019

    Royal Mail union members have voted 97% in favour of a national postal strike in the run up to Christmas....

    • Acas
    • Employee relations
    • Dispute resolution

    Sir Brendan Barber: Why we need conflict

    by Brendan Barber 8 Oct 2019
    by Brendan Barber 8 Oct 2019

    Could fairness at work be the Trojan horse that brings individual conflict management back into the board room? Acas chair Sir Brendan Barber explains.

    • Employee relations
    • Dispute resolution
    • Latest News

    ‘I know I’m not a bully, and I felt the need to say that’: an employee’s account of mediation

    by Personnel Today 30 Sep 2019
    by Personnel Today 30 Sep 2019

    An employee shares his experience of workplace mediation.

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