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Dispute resolution

Alternative dispute resolution describes a range of techniques that involve a neutral third party helping to resolve a dispute between two parties, before recourse to courts or tribunals is necessary. Types of alternative dispute resolution include arbitration, conciliation, mediation and early neutral evaluation.


    • Dispute resolution
    • Latest News
    • Industrial action / strikes

    Union denies postal strikes will disrupt election

    by Jo Faragher 5 Nov 2019
    by Jo Faragher 5 Nov 2019

    The Communication Workers Union has denied that its proposed December strikes are politically motivated and designed to disrupt the forthcoming...

    • Brexit
    • Employee relations
    • Employment law

    Workers’ rights ‘watered down’ in Johnson’s Brexit deal

    by Rob Moss 18 Oct 2019
    by Rob Moss 18 Oct 2019

    The issue of what happens to workers’ rights has become a central plank in the Brexit debate as MPs prepare...

    • Employee relations
    • Dispute resolution
    • Latest News

    Postal union votes for Christmas strike action

    by Jo Faragher 16 Oct 2019
    by Jo Faragher 16 Oct 2019

    Royal Mail union members have voted 97% in favour of a national postal strike in the run up to Christmas....

    • Acas
    • Employee relations
    • Dispute resolution

    Sir Brendan Barber: Why we need conflict

    by Brendan Barber 8 Oct 2019
    by Brendan Barber 8 Oct 2019

    Could fairness at work be the Trojan horse that brings individual conflict management back into the board room? Acas chair Sir Brendan Barber explains.

    • Employee relations
    • Dispute resolution
    • Latest News

    ‘I know I’m not a bully, and I felt the need to say that’: an employee’s account of mediation

    by Personnel Today 30 Sep 2019
    by Personnel Today 30 Sep 2019

    An employee shares his experience of workplace mediation.

    • Employee relations
    • Dispute resolution
    • Latest News

    British Airways may strip striking pilots of perks

    by Adam McCulloch 2 Sep 2019
    by Adam McCulloch 2 Sep 2019

    British Airways is thought to be considering stripping travel allowances from pilots who are set to strike next week.

    • Dispute resolution
    • Latest News
    • Industrial action / strikes

    South Western Railway staff in fresh four-day strike

    by Ashleigh Webber 30 Aug 2019
    by Ashleigh Webber 30 Aug 2019

    South Western Railway train drivers and guards have begun their latest walk out in a long-running dispute over the role...

    • Dispute resolution
    • Latest News
    • Industrial action / strikes

    Ryanair pilots vote to strike

    by Ashleigh Webber 8 Aug 2019
    by Ashleigh Webber 8 Aug 2019

    Ryanair’s UK pilots have voted to strike over pay and conditions, claiming that the airline has refused to deal with unions for “decades”. 

    • Employee relations
    • Dispute resolution
    • Latest News

    BA pilots will go on strike after airline loses appeal

    by Jo Faragher 31 Jul 2019
    by Jo Faragher 31 Jul 2019

    British Airways pilots will now go on strike after the company lost a second legal bid to stop industrial action...

    • Acas
    • Employee relations
    • Dispute resolution

    BA tries to halt industrial action with High Court injunction

    by Jo Faragher 23 Jul 2019
    by Jo Faragher 23 Jul 2019

    British Airways is seeking an injunction to stop pilots launching strike action over pay...

    • Acas
    • Employee relations
    • Dispute resolution

    Acas: Demand for early conciliation goes up by a fifth

    by Jo Faragher 22 Jul 2019
    by Jo Faragher 22 Jul 2019

    Demand for early conciliation services has risen by 21% compared with last year, according to the latest annual report from...

    • Sexual harassment
    • Employee relations
    • Zero hours

    How employees are using social activism to make their voices heard

    by Jo Faragher 16 Jul 2019
    by Jo Faragher 16 Jul 2019

    With traditional union membership in decline, employees are finding new ways to voice their opposition to corporate decisions, as shown...

    • Collective bargaining
    • Employee relations
    • Dispute resolution

    Heathrow faces summer disruption as workers vote to strike

    by Adam McCulloch 12 Jul 2019
    by Adam McCulloch 12 Jul 2019

    Heathrow airport could be shut down for several days this summer because of strike action by more than 4,000 workers.

    • Zero hours
    • Dispute resolution
    • Latest News

    Job insecurity fuelling university staff hardship

    by Ashleigh Webber 4 Jul 2019
    by Ashleigh Webber 4 Jul 2019

    Seven in 10 university academics and teaching staff say their mental health has been “damaged” by working on insecure contracts,...

    • Employee relations
    • Dispute resolution
    • Latest News

    South Western Railway staff strike in long-running guard dispute

    by Ashleigh Webber 18 Jun 2019
    by Ashleigh Webber 18 Jun 2019

    Guards and train drivers for South Western Railway began a five-day strike today (18 June) – the latest walk-out in...

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