Staff monitoring

Employers commonly monitor employees’ behaviour in the workplace to ensure that rules are not being broken and employees are acting appropriately while representing the employer.

Common methods of monitoring staff include recording employees’ activities on CCTV, checking emails, listening to voicemails and monitoring telephone conversations.

Employers should inform employees that monitoring is taking place, how data is being collected, how the data will be securely processed and the purpose for which the data will be used. Employee will usually be entitled to see data that has been collected about them. In exceptional circumstances, the organisation may use monitoring covertly (for example, to catch a thief).

Sainsbury’s staff slam ‘Shining Stars’ reward scheme

21 Oct 2004

Sainsbury’s staff have reportedly criticised a plan to reward them with ‘gold stars’.The move is one of a number of...

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A different mindset

14 Sep 2004

Why measurement of performance is key to managing your mobile workers.

While mobile and remote working is increasingly common –...

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Where to draw the line

1 Jun 2004

Employers must strike a balance between keeping an eye on poor performance and protecting the employees' rightto privacy if monitoring policies are to work. Liz Hall reports

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Sniffing out the evidence

11 May 2004

Holmes and a whole pack of sniffer dogs would be little use in the fight
against ‘cyber-crime’. But fortunately,...

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Mental block on values

11 May 2004

Companies' desire to control employee behaviour has been wrapped in corporate jargon. But what happens to the misfits?

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Sky high

1 Apr 2004

Introducing a drug and alcohol abuse policy will not be straightforward as employees are wary of their justification, but it...

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E is for evidence

23 Mar 2004

Company e-mails are increasingly turning up in court as evidence in litigation cases. To help employers protect themselves, HR must ensure that company e-mail policies are watertight.

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It’s the way we work… not the people

16 Mar 2004

John Seddon argues that command and control cultures are failing organisations and that HR should drive forward new ways of working

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Turning appraisals 360 degrees

17 Feb 2004

Nathalie Towner looks at how an online 360-degree feedback system helped transform the appraisal process at AAH Pharmaceuticals

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