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Employers commonly monitor employees’ behaviour in the workplace to ensure that rules are not being broken and employees are acting appropriately while representing the employer.
Common methods of monitoring staff include recording employees’ activities on CCTV, checking emails, listening to voicemails and monitoring telephone conversations.
Employers should inform employees that monitoring is taking place, how data is being collected, how the data will be securely processed and the purpose for which the data will be used. Employee will usually be entitled to see data that has been collected about them. In exceptional circumstances, the organisation may use monitoring covertly (for example, to catch a thief).
21 Oct 2004
Sainsbury’s staff have reportedly criticised a plan to reward them with ‘gold stars’.The move is one of a number of...
14 Sep 2004
Why measurement of performance is key to managing your mobile workers.
While mobile and remote working is increasingly common –...
1 Jun 2004
Employers must strike a balance between keeping an eye on poor performance and protecting the employees' rightto privacy if monitoring policies are to work. Liz Hall reports
11 May 2004
Holmes and a whole pack of sniffer dogs would be little use in the fight
against ‘cyber-crime’. But fortunately,...
11 May 2004
Companies' desire to control employee behaviour has been wrapped in corporate jargon. But what happens to the misfits?
1 Apr 2004
Introducing a drug and alcohol abuse policy will not be straightforward as employees are wary of their justification, but it...
23 Mar 2004
Company e-mails are increasingly turning up in court as evidence in litigation cases. To help employers protect themselves, HR must ensure that company e-mail policies are watertight.
16 Mar 2004
John Seddon argues that command and control cultures are failing organisations and that HR should drive forward new ways of working
17 Feb 2004
Nathalie Towner looks at how an online 360-degree feedback system helped transform the appraisal process at AAH Pharmaceuticals