With customers becoming more abusive towards front-line staff, organisations need to know where to draw the line between what employees should and should not have to put up with.
The HR team at South West Trains, led by Personnel Today's guest editor Beverley Shears, discusses the issues surrounding age and retirement at a special roundtable event.
WL Gore & Associates is the best employer in Britain, according to the Sunday Times' 100 Best Companies to Work For 2004 list.
Philip Fine reports on the lessons to be learned from the US and Canada if the UK is to avoid a similar situation
A new report by the CIPD into restructuring reveals that people issues come way down the list of priorities.
There is more demand for greater 'meaning' at work. Linda Holbeche highlights key findings from a new study, and looks at how HR can help employers to build better relationships with their employees
Appreciative Inquiry offers organisations a more positive approach to problem-solving. In the first of a three-part series, we put the method into context for the people development professional
TNT Express is winning worldwide recognition for its people development initiatives. HR director Maureen Rooney explains why
here’s a lot...
The development of an overall reward strategy is likely to be a key challenge for HR departments in the next...
Where has the Government's brief flirtation with human capital management led us? And what's happened to its report?
Hewlett Packard's e-HR initiative harnessing global HR processes has reaped big rewards, including £28.2m worth of savings.
Companies' desire to control employee behaviour has been wrapped in corporate jargon. But what happens to the misfits?
HR must get to grips with cultural differences if offshore outsourcing is to succeed.
What challenges do global HR professionalsface in theirday-to-day roles? Meet two women and two men who head up their organisations’...
The European Court of Justice is Europe’s supreme legal body that ensures legislation is consistent in each member state. Its...