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Gig economy

The gig economy refers to a trend away from traditional employment models towards the use of people to fulfil short-term projects or “gigs”. It is becoming increasingly prevalent with the advent of technologies that allow freelancers to bid for or otherwise engage clients on a piecemeal basis. Uber, Deliveroo and Upwork are all examples of disruptive technologies that are putting clients in touch with service providers in real-time online marketplaces. These pages cover the “Uberisation” of the economy and the employment status of so-called “gig workers”.

    • Artificial intelligence
    • Uber
    • Zero hours

    How can businesses build protections for gig workers?

    by Jo Faragher 7 May 2025
    by Jo Faragher 7 May 2025

    Gig or platform workers can be an overlooked group when it comes to employment protections and safety.
    Clarity on their...

    • Uber
    • Employee relations
    • Latest News

    Uber drivers experience ‘false autonomy’ over work

    by Jo Faragher 16 Apr 2025
    by Jo Faragher 16 Apr 2025

    Uber drivers are subject to ‘false autonomy’ over their work, according to academics.

    • Right to work
    • Latest News
    • Gig economy

    Home Office reveals employers’ costly right-to-work mistakes

    by Alexander Finch 7 Apr 2025
    by Alexander Finch 7 Apr 2025

    Of all businesses surveyed about right to work checks, 80% answered at least one compliance question incorrectly, and are at risk of non-compliance.

    • Right to work
    • Latest News
    • Gig economy

    New right to work checks put onus on gig economy firms

    by Adam McCulloch 3 Apr 2025
    by Adam McCulloch 3 Apr 2025

    For the very first time, the Home Office stated, employment checks would be extended to cover businesses hiring gig economy and zero-hours workers.

    • Agency workers
    • Zero hours
    • Employment law

    Close loopholes that let rogue firms undercut best employers, say MPs

    by Rob Moss 3 Mar 2025
    by Rob Moss 3 Mar 2025

    MPs urge government to close loopholes that allow companies to exploit work insecurity and undercut Britain’s outstanding employers.  

    • Agency workers
    • Hospitality
    • Employment law

    ‘Freelance’ apps warned they could be breaking law

    by Rob Moss 28 Jan 2025
    by Rob Moss 28 Jan 2025

    Gig economy apps Temper and YoungOnes warned they may be operating illegally by providing "freelance" workers to business.

    • Artificial intelligence
    • Data protection
    • Latest News

    Deliveroo, Just Eat and Uber face calls for app transparency

    by Rob Moss 20 Jan 2025
    by Rob Moss 20 Jan 2025

    Food delivery platforms facing calls for greater transparency around the apps they use to manage couriers’ work processes and pay.

    • Case law
    • Zero hours
    • Employment law

    Bolt drivers win worker status at tribunal

    by Adam McCulloch 8 Nov 2024
    by Adam McCulloch 8 Nov 2024

    Lawyers believe the compensation owed to 15,000 Bolt drivers could be worth more than £200 million.

    • Bullying and harassment
    • Hospitality
    • Latest News

    McDonald’s accused of threatening Uber Eats drivers

    by Jo Faragher 28 Oct 2024
    by Jo Faragher 28 Oct 2024

    Uber Eats drivers for McDonald’s in Northern Ireland have been exposed to discrimination, bullying and exploitation, according to the Worker Info Exchange.

    • IR35
    • NHS
    • Apprenticeships

    Lib Dems unveil 2024 election manifesto

    by Ashleigh Webber 10 Jun 2024
    by Ashleigh Webber 10 Jun 2024

    The Liberal Democrats have published their election manifesto, including plans to replace the apprenticeship levy and establish a new employment status.

    • Right to work
    • Latest News
    • Gig economy

    Food delivery firms to enhance right-to-work checks

    by Rob Moss 1 May 2024
    by Rob Moss 1 May 2024

    Deliveroo, Just Eat and Uber Eats are introducing enhanced right-to-work checks on their apps to prevent illegal work in the gig economy.

    • Zero hours
    • Latest News
    • Gig economy

    1.4 million workers face ‘double jeopardy’

    by Rob Moss 17 Apr 2024
    by Rob Moss 17 Apr 2024

    Analysis shows 1.4 million people face the ‘double jeopardy’ of working in severely insecure jobs while privately renting.

    • Anxiety
    • Depression
    • Stress

    Gig economy workers left stressed, exhausted and struggling for money

    by Nic Paton 16 Apr 2024
    by Nic Paton 16 Apr 2024

    Gig economy platform workers complain of suffering from mental ill health, stress and exhaustion.

    • Employment law
    • Latest News
    • Gig economy

    Parcelforce drivers launch worker status claim against Royal Mail

    by Ashleigh Webber 8 Apr 2024
    by Ashleigh Webber 8 Apr 2024

    Parcelforce drivers have launched a worker status claim against Royal Mail, as they say they have been misclassified as self-employed. 

    • Latest News
    • Education
    • Gig economy

    Academics on precarious contracts win employee status claim

    by Jo Faragher 23 Feb 2024
    by Jo Faragher 23 Feb 2024

    Two academics at Oxford University who were employed on gig-economy style contracts have won a claim over their employee status.

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