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Dispute resolution

Alternative dispute resolution describes a range of techniques that involve a neutral third party helping to resolve a dispute between two parties, before recourse to courts or tribunals is necessary. Types of alternative dispute resolution include arbitration, conciliation, mediation and early neutral evaluation.


    • Careers in HR
    • Employee relations
    • CIPD

    Are HR professionals lacking employee relations skills?

    by Andy Cook 12 Jun 2019
    by Andy Cook 12 Jun 2019

    As the CIPD’s Festival of Work starts in London, complete with speaker and breakout sessions galore on all the new...

    • Collective bargaining
    • NHS
    • Dispute resolution

    Junior doctors to vote on four-year pay deal

    by Rob Moss 11 Jun 2019
    by Rob Moss 11 Jun 2019

    Junior doctors are to be balloted on whether to accept a four-year deal which will mean annual pay uplifts of...

    • Employee relations
    • Zero hours
    • Dispute resolution

    Mayfair club kitchen porters call for the Living Wage

    by Ashleigh Webber 6 Jun 2019
    by Ashleigh Webber 6 Jun 2019

    The Independent Workers’ Union of Great Britain (IWGB) has urged one of London’s most exclusive membership clubs to ensure its...

    • Employee relations
    • Dispute resolution
    • HR practice

    How to manage conflict and confrontation

    by Greta Thornbory 2 Feb 2019
    by Greta Thornbory 2 Feb 2019

    Conflict and confrontation often occur together. Neither is very pleasant, but both are part of our working and home lives....

    • Personnel Today
    • NHS
    • Dispute resolution

    Improve wellbeing by becoming ‘conversationally intelligent’

    by Rebecca Foreman 3 Aug 2018
    by Rebecca Foreman 3 Aug 2018

    Workplace conversations happen all the time of course, but “good” conversation – talking that makes change happen or calms conflict...

    • Acas
    • Dispute resolution
    • Latest News

    Employment tribunal cases jump 39% after fees abolished

    by Ashleigh Webber 20 Jul 2018
    by Ashleigh Webber 20 Jul 2018

    Acas has seen a 39% jump in the number of cases that have gone to an employment tribunal since fees...

    • Dispute resolution
    • Latest News
    • Equal pay

    BBC settles equal pay dispute with Carrie Gracie

    by Ashleigh Webber 29 Jun 2018
    by Ashleigh Webber 29 Jun 2018

    Carrie Gracie, the BBC’s former China editor, has received a payout from the broadcaster after it emerged she had been...

    • Dispute resolution
    • Latest News
    • Industrial action / strikes

    Strikes reach lowest level since records began

    by Ashleigh Webber 30 May 2018
    by Ashleigh Webber 30 May 2018

    The number of labour strikes reached an all-time low last year, along with the number of workers involved in disputes,...

    • Acas
    • Dispute resolution
    • Latest News

    Acas conciliators strike over workload concerns

    by Ashleigh Webber 11 May 2018
    by Ashleigh Webber 11 May 2018

    Staff at conciliation service Acas are striking today (11 May) over concerns about their workloads, following the decision to abolish...

    • Dispute resolution
    • Early conciliation
    • Latest News

    Tribunal claims up 90% since fees abolished

    by Jo Faragher 8 Mar 2018
    by Jo Faragher 8 Mar 2018

    The Ministry of Justice has released its latest round of data on tribunals – the first full quarter since fees...

    • Acas
    • Dispute resolution
    • Discipline

    Do traditional grievance procedures destroy relationships?

    by David Liddle 18 Oct 2017
    by David Liddle 18 Oct 2017

    HR professionals have relied on formal grievance procedures for years, but are they still fit for purpose? In an extract...

    • Acas
    • Employee relations
    • Dispute resolution

    No growth in Acas early conciliation notifications

    by Rob Moss 20 Jul 2017
    by Rob Moss 20 Jul 2017

    The number of early conciliation notifications has levelled off according to Acas, which has published its 2016/17 annual report.
    There...

    • Employee relations
    • Dispute resolution
    • Employment law

    What do the new picketing laws mean in practice for employers?

    by Nick Chronias 31 May 2017
    by Nick Chronias 31 May 2017

    New picketing laws came into force in March designed to prevent trade unions adopting intimidating tactics during industrial action. Nick...

    • Acas
    • Employee relations
    • Collective bargaining

    Nine in 10 collective conciliation agreements are put in place

    by Jo Faragher 11 Aug 2016
    by Jo Faragher 11 Aug 2016

    More than nine in 10 collective agreements met through Acas conciliation were fully implemented in the workplace, the advice service...

    • Employee relations
    • Dispute resolution
    • Mediation

    What can Amazon teach us about workplace relations?

    by Alexandra Efthymiades 19 Oct 2015
    by Alexandra Efthymiades 19 Oct 2015

    Amazon may be one of the world’s most successful online retailers, but the company hit the headlines recently due to...

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