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Dispute resolution

Alternative dispute resolution describes a range of techniques that involve a neutral third party helping to resolve a dispute between two parties, before recourse to courts or tribunals is necessary. Types of alternative dispute resolution include arbitration, conciliation, mediation and early neutral evaluation.


    • Employee relations
    • Dispute resolution
    • Industrial action / strikes

    British Airways may strip striking pilots of perks

    by Adam McCulloch 2 Sep 2019
    by Adam McCulloch 2 Sep 2019

    British Airways is thought to be considering stripping travel allowances from pilots who are set to strike next week.

    • Dispute resolution
    • Industrial action / strikes
    • Latest News

    South Western Railway staff in fresh four-day strike

    by Ashleigh Webber 30 Aug 2019
    by Ashleigh Webber 30 Aug 2019

    South Western Railway train drivers and guards have begun their latest walk out in a long-running dispute over the role...

    • Dispute resolution
    • Industrial action / strikes
    • Latest News

    Ryanair pilots vote to strike

    by Ashleigh Webber 8 Aug 2019
    by Ashleigh Webber 8 Aug 2019

    Ryanair’s UK pilots have voted to strike over pay and conditions, claiming that the airline has refused to deal with unions for “decades”. 

    • Employee relations
    • Dispute resolution
    • Industrial action / strikes

    BA pilots will go on strike after airline loses appeal

    by Jo Faragher 31 Jul 2019
    by Jo Faragher 31 Jul 2019

    British Airways pilots will now go on strike after the company lost a second legal bid to stop industrial action...

    • Acas
    • Employee relations
    • Dispute resolution

    BA tries to halt industrial action with High Court injunction

    by Jo Faragher 23 Jul 2019
    by Jo Faragher 23 Jul 2019

    British Airways is seeking an injunction to stop pilots launching strike action over pay...

    • Acas
    • Dispute resolution
    • Employee relations

    Acas: Demand for early conciliation goes up by a fifth

    by Jo Faragher 22 Jul 2019
    by Jo Faragher 22 Jul 2019

    Demand for early conciliation services has risen by 21% compared with last year, according to the latest annual report from...

    • Sexual harassment
    • Zero hours
    • Collective bargaining

    How employees are using social activism to make their voices heard

    by Jo Faragher 16 Jul 2019
    by Jo Faragher 16 Jul 2019

    With traditional union membership in decline, employees are finding new ways to voice their opposition to corporate decisions, as shown...

    • Collective bargaining
    • Employee relations
    • Dispute resolution

    Heathrow faces summer disruption as workers vote to strike

    by Adam McCulloch 12 Jul 2019
    by Adam McCulloch 12 Jul 2019

    Heathrow airport could be shut down for several days this summer because of strike action by more than 4,000 workers.

    • Zero hours
    • Dispute resolution
    • Latest News

    Job insecurity fuelling university staff hardship

    by Ashleigh Webber 4 Jul 2019
    by Ashleigh Webber 4 Jul 2019

    Seven in 10 university academics and teaching staff say their mental health has been “damaged” by working on insecure contracts,...

    • Employee relations
    • Dispute resolution
    • Latest News

    South Western Railway staff strike in long-running guard dispute

    by Ashleigh Webber 18 Jun 2019
    by Ashleigh Webber 18 Jun 2019

    Guards and train drivers for South Western Railway began a five-day strike today (18 June) – the latest walk-out in...

    • Careers in HR
    • CIPD
    • Employee relations

    Are HR professionals lacking employee relations skills?

    by Andy Cook 12 Jun 2019
    by Andy Cook 12 Jun 2019

    As the CIPD’s Festival of Work starts in London, complete with speaker and breakout sessions galore on all the new...

    • Collective bargaining
    • NHS
    • Dispute resolution

    Junior doctors to vote on four-year pay deal

    by Rob Moss 11 Jun 2019
    by Rob Moss 11 Jun 2019

    Junior doctors are to be balloted on whether to accept a four-year deal which will mean annual pay uplifts of...

    • Zero hours
    • Employee relations
    • Dispute resolution

    Mayfair club kitchen porters call for the Living Wage

    by Ashleigh Webber 6 Jun 2019
    by Ashleigh Webber 6 Jun 2019

    The Independent Workers’ Union of Great Britain (IWGB) has urged one of London’s most exclusive membership clubs to ensure its...

    • Dispute resolution
    • Employee relations
    • HR practice

    How to manage conflict and confrontation

    by Greta Thornbory 2 Feb 2019
    by Greta Thornbory 2 Feb 2019

    Conflict and confrontation often occur together. Neither is very pleasant, but both are part of our working and home lives....

    • NHS
    • Personnel Today
    • Dispute resolution

    Improve wellbeing by becoming ‘conversationally intelligent’

    by Rebecca Foreman 3 Aug 2018
    by Rebecca Foreman 3 Aug 2018

    Workplace conversations happen all the time of course, but “good” conversation – talking that makes change happen or calms conflict...

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