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Employee Assistance Programmes

Many employers offer an employee assistance programme (EAP) to staff. This is an employer-paid scheme that allows employees to contact an independent adviser on a confidential basis to discuss any issue that is troubling them, causing stress or interfering with effective job performance or attendance.


    • Stress
    • Anxiety
    • Depression

    How can we secure the future of the EAP?

    by Karl Bennett 8 May 2024
    by Karl Bennett 8 May 2024

    Employee assistance programmes are under huge strain. What is their role in employee wellbeing, and what should employers do?

    • Occupational Health
    • Latest News
    • Wellbeing

    Why EAPs are failing to put employee wellbeing first

    by Tobba Vigfusdottir 28 Mar 2024
    by Tobba Vigfusdottir 28 Mar 2024

    Employee assistance programmes, or EAPs, should be supporting workers, but the model does not always allow them to do so effectively.

    • Stress
    • CIPD
    • Mental health

    Sickness absence rates soar to 10-year high

    by Rob Moss 26 Sep 2023
    by Rob Moss 26 Sep 2023

    Sickness absence rates hit 7.8 days per year on average in 2023, the highest level reported in a decade and two days more than pre-pandemic.

    • Bonuses
    • Financial wellbeing
    • Latest News

    Half of businesses helping staff with cost of living

    by Rob Moss 24 Jan 2023
    by Rob Moss 24 Jan 2023

    Employers offer financial wellbeing services, one-off lump sums and loans to help staff with the cost of living.

    • Occupational Health
    • Mental health
    • Latest News

    What’s driving the increase in EAP usage?

    by Eugene Farrell 12 Jan 2023
    by Eugene Farrell 12 Jan 2023

    What can EAP usage and ROI data tell employers about employee wellbeing?

    • Stress
    • Anxiety
    • Depression

    EAPs reporting ‘drastic’ surge in demand as employees struggle with cost of living

    by Nic Paton 11 Jan 2023
    by Nic Paton 11 Jan 2023

    Employee assistance programmes (EAPs) are reporting surging demand for their services as employees struggle to cope with the cost-of-living crisis,...

    • Stress
    • Anxiety
    • Depression

    Making the case for supporting mental ill health before staff go off sick

    by Malcolm Smith 9 Jan 2023
    by Malcolm Smith 9 Jan 2023

    Rehabilitating people while they’re still in work will usually more than pay for itself, argues Malcolm Smith.

    • Financial wellbeing
    • Latest News
    • Inflation

    HR should prioritise wellbeing in financial crisis

    by Rob Moss 30 Nov 2022
    by Rob Moss 30 Nov 2022

    As the ongoing cost-of-living crisis and looming recession hits employees’ finances, research has found that almost half of managers believe...

    • Pay & benefits
    • Incentives
    • Healthcare cash plans

    Personnel Today Awards 2022: E.ON and Edenred take home Reward, Recognition & Benefits Award

    by Ashleigh Webber 15 Nov 2022
    by Ashleigh Webber 15 Nov 2022

    E.ON and Edenred won the Reward, Recognition & Benefits Award for their work on a new employee benefits scheme focused...

    • Stress
    • Anxiety
    • Depression

    Demand for mental health support continuing to surge

    by Nic Paton 25 Aug 2022
    by Nic Paton 25 Aug 2022

    The fallout from the pandemic has continued to fuel demand for mental health support, including counselling, a survey has found.

    • Stress
    • Counselling
    • Mental health

    Employee assistance programmes step up response to Ukraine invasion

    by Jo Faragher 13 Apr 2022
    by Jo Faragher 13 Apr 2022

    Providers of employee assistance programmes (EAPs) are reporting significant rises in calls as they support workers based in Ukraine and surrounding states.

    • Mental health
    • Latest News
    • Employee Assistance Programmes

    Supporting employees following redundancy: a guide for HR

    by Stephen Simpson 28 Mar 2022
    by Stephen Simpson 28 Mar 2022

    How can HR go the extra mile to ensure that redundant employees are treated fairly and respectfully during a stressful and challenging time?

    • Benefits
    • Sexual harassment
    • Bullying and harassment

    Is there room for love in the 9 to 5?

    by Adam McCulloch 11 Feb 2022
    by Adam McCulloch 11 Feb 2022

    HR pours cold water on Valentine's Day with warnings about office romances while Dolly Parton showers employees with love in the form of employee benefits.

    • Hybrid working
    • Latest News
    • Flexible working

    What will hybrid wellbeing initiatives look like?

    by Danni Rush 27 Apr 2021
    by Danni Rush 27 Apr 2021

    Reward and recognition schemes will have a key part to play in helping employees feel valued as we emerge from lockdown.

    • Coronavirus
    • Latest News
    • Flexible benefits

    Is it enough to be Covid-secure?

    by Steve Herbert 22 Feb 2021
    by Steve Herbert 22 Feb 2021

    With restrictions possibly being reduced in the weeks and months to come, employers are turning their thoughts again to how...

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