Learning & development

Ikea has trained thousands of call centre workers in interior design consultancy as an AI bot handles an increasing number of common queries.

Employers with offers out for graduates and apprentices should make contingency plans for the impact of the marking boycott in universities.

Nearly one in four employers do not provide any L&D for new leaders, research by a law firm has found.

There is an urgent need to consider how pilot training is funded to avoid a potential shortage, a report commissioned by the Department for Transport has recommended.

UK businesses are big adopters of digital HR tools, but employees need more training to use them, a survey has found.

Data expertise is now the most sought after skill among global enterprises, with demand for courses tripling since 2019, according to a new study.

Employers should not forget about cultivating the more human 'power skills' that can help employees reach business and career goals.

What are micro-credentials and how can they bolster learning and development strategies?

An education think-tank has revealed six essential future work skills anticipated to be most in-demand by employers in 2035.

Official NEETs figures show one in 10 16-24 year olds in the UK is still economically inactive, but the number is falling.

What do surveys about passing feelings really tell us about life at work?

Dr Rebecca Jones examines the warning signs to help people avoid engaging with a charlatan coaching professional.

Young people are failing to access apprenticeships in some areas due to patchy support for the schemes, the IPPR has found.

A report has recommended an increased focus on re-skilling to address AI's expected impact on jobs.

Goldman Sachs will pay $215m to settle a sex discrimination case brought in the US. It will also review performance and promotion processes.