Candidate experience

Engaging with candidates for job vacancies is a key element of employers’ candidate-attraction strategy. The process of engaging with candidates is often referred to as the “candidate experience”.

Employers should strive to develop good relationships with all applicants who are engaged in the candidate-attraction process. It should view the attraction and recruitment process as another product or service that the organisation provides to a group of customers, in this case potential employees.


Young smiling woman at job interview

Young people critical of lack of diversity and social mobility

Two-thirds of young people feel they have to conceal or change who they really are in order to make a good impression and find a job at many businesses.

How chatbots improved Yodel’s candidate experience

30 Apr 2019

Introducing chatbots for recruitment has helped slash candidate drop-out rates and average time to hire at delivery firm Yodel. How has this been achieved?

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What’s the secret to attracting gold-dust candidates?

4 Apr 2019

Tech sector employers are often fiercely competitive over candidates, so what can we learn from EKM, a small web company in Lancashire that claims it's more difficult to get into than Oxford and does not publicise roles? 

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Half of job candidates sold an ‘unrealistic dream’

27 Mar 2019

Research from pre-hire assessment start-up ThriveMap has shown that 48% of employees have left a role because it wasn’t what...

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How inviting feedback can drive a positive candidate experience

14 Mar 2019

It’s no secret that poor candidate experience can be harmful to an employer’s brand, but many organisations don’t know where...

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Recruitment process outsourcing: the future is ‘total talent’

6 Mar 2019

Employers are battling economic uncertainty but still struggle to source much-needed skills. In such a volatile jobs market, what role...

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Most jobseekers think recruitment agencies unnecessary

28 Feb 2019

More than half of workers believe recruiters do not have a positive input in the hiring process, according to research...

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Google launches Hire into the UK recruitment market

13 Feb 2019

Google has now launched its recruitment application, Google Hire, into the UK hiring market.
First launched in the US in...

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RAD Awards 2019 winners: Pink Squid take Work of the Year for Capgemini campaign

31 Jan 2019

Recruitment advertising agency Pink Squid won Work of the Year tonight at the RAD Awards 2019 for its “Active Inclusion”...

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City employers used 2018 to tie down talent before Brexit

30 Jan 2019

Banking, financial and professional services companies used 2018 to “tie down” talent before the 2019 Brexit leave date, according to...

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Does Google for Jobs signal an upheaval in recruitment marketing?

23 Jan 2019

When Google for Jobs launched in the UK last year, recruiters warned it would disrupt the online jobs market. Despite...

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Man interviews an empty chair

‘Ghosting’ in recruitment: a growing candidate trend

15 Jan 2019

In the world of modern dating, few things leave the sting of confusion and despair as much as being ghosted....

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Army fails to hit recruitment targets since 2013

14 Dec 2018

The Army will fail to hit its recruitment target for 2020 as problems with its recruitment process meant it has...

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Could your hiring processes be damaging your employer brand?

14 Dec 2018

In a candidate-driven market, many businesses put their trust in agencies and external recruitment partners to find the best talent....

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Audley Group’s campaign takes 2018 Employer Branding Award

21 Nov 2018

Audley Group wowed the judges in the Personnel Today Awards 2018’s Employer Branding category with its campaign to attract more...

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