Candidate experience

Engaging with candidates for job vacancies is a key element of employers’ candidate-attraction strategy. The process of engaging with candidates is often referred to as the “candidate experience”.

Employers should strive to develop good relationships with all applicants who are engaged in the candidate-attraction process. It should view the attraction and recruitment process as another product or service that the organisation provides to a group of customers, in this case potential employees.


Members of the Secret Intelligence team, flanked by Alex Jones and Personnel Today editor Rob Moss collect their Innovation in Recruitment Award at the Personnel Today Awards 2018

Personnel Today Awards 2019 shortlist: Innovation in Recruitment

The Personnel Today Awards 2019 take place on 19 November. Here we round up the contenders for the Innovation in...

The team from Let's Get Healthy collect their HR Supplier Partnership Award at the Personnel Today Awards 2018

Personnel Today Awards 2019 shortlist: HR Supplier Partnership Award

30 Oct 2019

The 2019 Personnel Today Awards take place on the 19 November. In a series of articles profiling all our finalists,...

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Personnel Today Awards 2019 shortlist: Employer Branding Award

1 Oct 2019

The 2019 Personnel Today Awards take place on the 19 November at the Grosvenor House Hotel on London’s Park Lane....

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Seven ways to create an awesome candidate experience

10 Sep 2019

Despite many employers making efforts to improve their candidate experience, some still fall short on the simplest aspects. Lee Biggins,...

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Should salary history questions be outlawed?

3 Sep 2019

Ending employers' ability to ask candidates about salary history could help tackle gender and ethnicity pay gaps but how best to achieve this?

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Job interview

Poor recruitment processes can damage brands

29 Aug 2019

Research into recruitment experiences has underlined the potential damage caused to brands by negative processes

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Jargon puts off half of graduate jobseekers

22 Aug 2019

Half of UK workers are put off applying for a role because of jargon in a job description, according to...

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Goodbye to HR tech, hello recruitment consumerisation

19 Aug 2019

With technology transforming the way we attract, engage and inspire potential hires, Adam Shay explains why keeping up with the...

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Guide to inclusive recruitment

30 Jul 2019

PROMOTED | Inclusion is a key issue for any recruitment professional, but how can you make sure your business is doing all it can to attract, and retain, a wide-range of talent?

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How recruitment technology can help boost social mobility

25 Jul 2019

The causes of poor social mobility are deep-rooted and complex, but that doesn’t mean employers can’t do more to attract...

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radisson red glasgow job ad

Three things recruiters can learn from the viral Radisson Red job advert

13 Jun 2019

A bizarre job advert calling for “creatives” to apply for a role at a hotel chain attracted plenty of online...

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How to attract the candidates who don’t think you need them

29 May 2019

Software company Sage needed to expand its candidate pool for a slew of new roles. Reaching out to groups who...

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RAF Typhoon

How the RAF can add wings to your HR career

27 May 2019

With fantastic benefits and low costs for trainees, the RAF offers people an excellent opportunity to gain confidence and skills...

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Young smiling woman at job interview

Young people critical of lack of diversity and social mobility

16 May 2019

Two-thirds of young people feel they have to conceal or change who they really are in order to make a good impression and find a job at many businesses.

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How chatbots improved Yodel’s candidate experience

30 Apr 2019

Introducing chatbots for recruitment has helped slash candidate drop-out rates and average time to hire at delivery firm Yodel. How has this been achieved?

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