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Outsourcing

Employers commonly outsource parts of their business. Outsourcing is the process of transferring an existing business function to an external provider to use outside resources to perform activities previously handled within the organisation.


    • Latest News
    • Corporate governance
    • Outsourcing

    Capita appoints two employees to board

    by Rob Moss 15 May 2019
    by Rob Moss 15 May 2019

    Outsourcing giant Capita has appointed two employees as non-executive directors, becoming the first FTSE 250 company since the late 1980s...

    • Recruitment process outsourcing
    • HR practice
    • HR strategy

    HR outsourcing (HRO): an in-depth guide

    by Personnel Today 1 May 2019
    by Personnel Today 1 May 2019

    HR outsourcing (also known as HRO) is the process of sub-contracting human resources functions to an external supplier.
    Reviews of...

    • Collective bargaining
    • Latest News
    • Trade unions

    Outsourcing: How the IWGB nearly overturned collective bargaining rules

    by Tom Long 18 Apr 2019
    by Tom Long 18 Apr 2019

    Last month the High Court dismissed a case which would have seen outsourced workers able to negotiate pay and conditions - but the fight still has legs

    • Collective bargaining
    • Latest News
    • Industrial action / strikes

    Outsourced workers lose collective bargaining bid

    by Jo Faragher 26 Mar 2019
    by Jo Faragher 26 Mar 2019

    The High Court has dismissed a case brought by the Independent Workers’ Union of Great Britain (IWGB), which claimed that...

    • Collective bargaining
    • Latest News
    • Employee relations

    Joint employer concept to be tested in High Court

    by Rob Moss 7 Aug 2018
    by Rob Moss 7 Aug 2018

    In a case that could open the door for more than 3 million outsourced workers to negotiate directly with their...

    • Collective redundancy
    • Retail
    • Latest News

    House of Fraser rescue deal collapses with 17,000 jobs at stake

    by Adam McCulloch 3 Aug 2018
    by Adam McCulloch 3 Aug 2018

    A deal that would have saved 28 of 59 House of Fraser stores has broken down as investor pulls out...

    • Industrial action / strikes
    • Outsourcing

    University cleaners to strike against outsourcing

    by Rob Moss 15 Mar 2018
    by Rob Moss 15 Mar 2018

    University cleaners, porters and receptionists are expected to walk out next month after a near unanimous vote in favour of...

    • Offshoring
    • Outsourcing
    • TUPE

    How does TUPE apply when an employee asks to be transferred?

    by Dr John McMullen 22 Jan 2018
    by Dr John McMullen 22 Jan 2018

    When a business or service is transferred outside the UK, affected employees often take redundancy. But what happens if an...

    • Insolvency
    • Economics, government & business
    • Public sector

    Corbyn vows to end public sector outsourcing

    by Adam McCulloch 19 Jan 2018
    by Adam McCulloch 19 Jan 2018

    Jeremy Corbyn yesterday vowed to end public sector outsourcing in the wake of the collapse of support services giant Carillion....

    • Sexual harassment
    • Zero hours
    • Employee relations

    Sports Direct’s business model treats workers like commodities and “without dignity”

    by Rob Moss 22 Jul 2016
    by Rob Moss 22 Jul 2016

    Sports Direct is founded on a business model that enables the majority of workers to be treated “without dignity or...

    • HR software
    • Outsourcing
    • HR Technology

    HR service delivery: changes in structure create challenges

    by Cath Everett 8 Sep 2015
    by Cath Everett 8 Sep 2015

    Technology systems have helped line managers to deal with many simple HR tasks, but they still need support. How is...

    • HR transformation
    • Onboarding
    • HR strategy

    HR outsourcing: a sophisticated, innovative future?

    by Dawn Nolan 13 May 2015
    by Dawn Nolan 13 May 2015

    HR services made up one-fifth of all outsourcing deals in 2014, and contracts are evolving from transactional HR to more...

    • Onboarding
    • Candidate experience
    • Personnel Today

    The Candidate Experience 2013: Room for improvement

    by Rob Moss 3 Dec 2013
    by Rob Moss 3 Dec 2013

    If candidates’ experience of applying for jobs is so bad, why are recruiters allowing it to go so wrong and...

    • Latest News
    • HR practice
    • HR strategy

    PT Awards 2013 winners: NOMS receives HR Impact Award

    by Jo Faragher 21 Nov 2013
    by Jo Faragher 21 Nov 2013

    The National Offender Management Service (NOMS) walked away with the HR Impact Award, sponsored by CEB SHL Talent Measurement, at...

    • HR software
    • CIPD
    • Change management

    CIPD 2013 highlights: Unilever, Facebook and HMRC

    by Martin Couzins 11 Nov 2013
    by Martin Couzins 11 Nov 2013

    HR professionals from Facebook, Unilever, HM Revenue & Customs and Cafcass all had something to say at the 2013 CIPD conference - Martin Couzins reports

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