Training strategies

Are virtual classrooms as effective as the real thing? Cosmetics giant L’Oréal seems to have found a blend that works

Embodying as much energy as the visitor attractions around her, Alison Leaper is looking to make her mark quickly at...

Four-step 'customer care' programme aims to improve patient experience in NHS.

UK intelligence personnel operating in Afghanistan, Guantanamo Bay, and Iraq did not have sufficient training in how to treat those they were interrogating under international law, according to a report.

Mobile phone retailer Phones4u is spending £10m on sending its 3,500 workers on a week-long training course.

Employers need to look seriously at the increasing skill demands made of workers who are not highly qualified, according to the Chartered Institute of Personnel and Development.

Making learning stick remains the holy grail of anyone responsible for people development in their organisation. Margaret Kubicek asks how to make it happen

Another raft of research shows that less than half of UK organisations have any idea whether what they spend on training is making any difference. Stephanie Sparrow and Simon Kent report

Training staff as consultants helped cosmetics giant Wella keep its clients happy, but it also had other positive outcomes, writes Alex Blyth

Council supports continuous learning and development for its employees

Canon Europe hopes to expand its electronic training programme for staff as part of a blended learning strategy.

Less than 10 per cent of UK organisations run a professional development scheme for their IT staff, according to research...

Unison has called on the Government to employ more cleaners in the NHS.

"Passionate champion" of vocational training takes over as head of skills organisation

How confident are you that the training at your organisation has been designed with matters of accessibility and disability in...