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Dispute resolution

Alternative dispute resolution describes a range of techniques that involve a neutral third party helping to resolve a dispute between two parties, before recourse to courts or tribunals is necessary. Types of alternative dispute resolution include arbitration, conciliation, mediation and early neutral evaluation.


    • Employee relations
    • Dispute resolution
    • Latest News

    Yodel drivers vote to strike

    by Jo Faragher 17 Sep 2021
    by Jo Faragher 17 Sep 2021

    Deliveries for the likes of Marks & Spencer, Aldi and Very under threat after ballot.

    • Dispute resolution
    • Latest News
    • Industrial action / strikes

    Yodel drivers could strike despite staff crisis

    by Jo Faragher 27 Aug 2021
    by Jo Faragher 27 Aug 2021

    The GMB union has opened a strike ballot with members who work for delivery company Yodel.

    • Collective bargaining
    • Employee relations
    • Dispute resolution

    Unite announces election of first female leader

    by Jo Faragher 25 Aug 2021
    by Jo Faragher 25 Aug 2021

    The Unite union has confirmed the appointment of its first female leader, Sharon Graham.

    • Employee relations
    • Dispute resolution
    • Latest News

    Rail union threatens strike over legionella on Thameslink trains

    by Ashleigh Webber 23 Aug 2021
    by Ashleigh Webber 23 Aug 2021

    Rail workers may strike if action is not taken over a ‘potentially fatal’ outbreak of legionella on Thameslink trains, a union has said.

    • Corporate governance
    • Dispute resolution
    • Employee communications

    Business lessons from Lord Dyson’s BBC investigation

    by Esther Langdon 1 Jun 2021
    by Esther Langdon 1 Jun 2021

    The recent fall out from Lord Dyson’s report into the BBC has shone the spotlight on workplace investigations.

    • Rest periods
    • Collective bargaining
    • Employee relations

    Uber recognises union for first time

    by Jo Faragher 27 May 2021
    by Jo Faragher 27 May 2021

    Uber has agreed to recognise a trade union for the first time, announcing that the GMB will have the power...

    • Collective bargaining
    • Employee relations
    • Employment law

    Crucial collective bargaining case reaches Supreme Court

    by Adam McCulloch 17 May 2021
    by Adam McCulloch 17 May 2021

    Kostal UK Ltd v Dunkley and Others will decide whether organisations are able to negotiate directly with staff where trade unions hold collective bargaining rights. 

    • Hybrid working
    • Acas
    • Dispute resolution

    Acas: Conflict costs employers almost £30bn a year

    by Jo Faragher 11 May 2021
    by Jo Faragher 11 May 2021

    Workplace conflict costs UK employers £28.5bn a year, according to a new report from conciliation service Acas.

    • Employee relations
    • Dispute resolution
    • Military

    How the Army Mediation Service is advancing on conflict

    by Jo Faragher 10 May 2021
    by Jo Faragher 10 May 2021

    An in-house mediation service in the Army has resolved hundreds of issues before they escalate to a formal complaint.

    • Coronavirus
    • Employee relations
    • Dispute resolution

    End of furlough will lead to spike in tribunals

    by Jo Faragher 5 May 2021
    by Jo Faragher 5 May 2021

    Employers could see a surge in tribunal claims when the furlough scheme ends in September, according to a study.

    • Dispute resolution
    • Latest News
    • Mediation

    10 reasons to consider judicial mediation in an employment tribunal

    by Alan Lewis 4 May 2021
    by Alan Lewis 4 May 2021

    Alan Lewis highlights some of the benefits judicial mediation can bring to the employment tribunal process.

    • Civil Service
    • Bullying and harassment
    • Employee relations

    Priti Patel settles civil servant bullying case with £340,000 payout

    by Adam McCulloch 4 Mar 2021
    by Adam McCulloch 4 Mar 2021

    Civil servant Sir Philip Rutnam has settled his unfair dismissal case for £340,000 plus legal costs, as the home secretary avoids a tribunal hearing.

    • Fire and rehire
    • Employee relations
    • Dispute resolution

    Centrica boss: ‘firms need way to change terms and conditions’

    by Ashleigh Webber 3 Feb 2021
    by Ashleigh Webber 3 Feb 2021

    The boss of British Gas owner Centrica has told MPs he is ‘committed’ to reaching a settlement with the GMB...

    • Benefits
    • Blacklisting
    • Employee relations

    Ryanair pilots’ trade union detriment case over first hurdle

    by Ashleigh Webber 20 Jan 2021
    by Ashleigh Webber 20 Jan 2021

    Ryanair pilots who saw their staff travel benefits removed after they took part in a strike in 2019 will have...

    • Agency workers
    • Dispute resolution
    • Latest News

    Agency workers paid less than employees win back pay

    by Ashleigh Webber 8 Dec 2020
    by Ashleigh Webber 8 Dec 2020

    Forty agency workers who collect waste for Sandwell Metropolitan Borough Council in the West Midlands will receive thousands of pounds...

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