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Grievance

A grievance procedure permits employers to deal fairly and consistently with complaints from employees about the workplace.

The “Acas code of practice on disciplinary and grievance procedures” provides employers with the principles for handling workplace grievances. Employment tribunals will take the code into account when considering relevant cases, with the possibility of a 25% adjustment in any compensation awarded.


    • Manufacturing
    • Latest News
    • Health and safety

    Frontline operational staff struggle to raise concerns

    by Ashleigh Webber 13 May 2020
    by Ashleigh Webber 13 May 2020

    People who work in frontline operational roles, such as those in construction and manufacturing, are less likely to have access...

    • Sexual harassment
    • Latest News
    • HR practice

    Save the Children’s handling of harassment complaints ‘let down’ staff

    by Ashleigh Webber 5 Mar 2020
    by Ashleigh Webber 5 Mar 2020

    The way Save the Children UK handled harassment allegations made against senior employees had a “corrosive impact” on its internal...

    • Sexual harassment
    • Military
    • Latest News

    Armed forces: minorities more likely to make complaints

    by Ashleigh Webber 7 Aug 2019
    by Ashleigh Webber 7 Aug 2019

    Ministers “must get a grip” on tackling the disproportionately high number of complaints raised by female and ethnic minority armed...

    • Workplace culture
    • Latest News
    • Employee engagement

    How a new conflict resolution process improved openness at Aviva

    by Ashleigh Webber 30 Jul 2019
    by Ashleigh Webber 30 Jul 2019

    While many organisations might be tightening up their grievance processes, Aviva is taking a more informal approach to conflict resolution.

    • Latest News
    • Race discrimination
    • Discipline and grievances

    TfL employee wins discrimination claim after manager doubts his command of English

    by Jo Faragher 18 Jun 2019
    by Jo Faragher 18 Jun 2019

    A Transport for London employee who was told he could not take part in training and conference calls because English...

    • Ethnicity pay gap
    • Latest News
    • Discrimination

    MPs press for action on BBC pay discrimination

    by Ashleigh Webber 25 Oct 2018
    by Ashleigh Webber 25 Oct 2018

    MPs have demanded that the BBC urgently removes “discriminatory” pay practices and puts in place transparent pay structures to ensure...

    • Sexual harassment
    • Latest News
    • Non-disclosure agreements

    Presidents Club dinner agency vows to improve working environment

    by Ashleigh Webber 31 Jul 2018
    by Ashleigh Webber 31 Jul 2018

    The agency that supplied female staff for the men-only Presidents Club dinner earlier this year has entered into a legal...

    • Latest News
    • Grievance
    • Minimum wage

    Minimum wage underpayment allegations more than doubled last year

    by Ashleigh Webber 16 Jul 2018
    by Ashleigh Webber 16 Jul 2018

    HMRC received more than 6,000 whistleblower reports about alleged underpayment of the national minimum wage last year – more than...

    • Latest News
    • Health and safety
    • Grievance

    Police complain about accommodation ahead of Trump visit

    by Ashleigh Webber 12 Jul 2018
    by Ashleigh Webber 12 Jul 2018

    Police officers brought in to ensure US president Donald Trump’s visit to the UK runs smoothly have complained about the...

    • General Data Protection Regulation
    • Vicarious liability
    • Latest News

    Morrisons case: employers’ responsibilities in preventing malicious data leaks

    by Katherine Newman and Hans-Christian Mehrens 4 May 2018
    by Katherine Newman and Hans-Christian Mehrens 4 May 2018

    With the GDPR now in force, employers could face eye-watering fines if they fail to protect their employees’ data. Katherine...

    • Employment law
    • Discipline
    • Discipline and grievances

    How can employers protect documents from internal investigations?

    by Tom Webley 23 Oct 2017
    by Tom Webley 23 Oct 2017

    Court decisions from earlier this year have reduced the scope of legal privilege when it comes to protecting documents created...

    • Discipline and grievances
    • Grievance

    Grievance procedures: Five-step guide for employers

    by Zeba Sayed 5 Jul 2017
    by Zeba Sayed 5 Jul 2017

    Dealing with a grievance promptly and fairly is vital for employers aiming to reduce the risk of employment tribunal claims....

    • Tribunal Watch
    • Discipline
    • Discipline and grievances

    Right to be accompanied: bus company vetoed drivers’ union rep

    by Stephen Simpson 8 Oct 2015
    by Stephen Simpson 8 Oct 2015

    It was a breach of the right to be accompanied for an employer to refuse to allow a trade union...

    • Fit for Work
    • Reasonable adjustments
    • Enhanced pay

    Top 10 HR questions in January 2015: Fit for Work

    by Personnel Today 3 Feb 2015
    by Personnel Today 3 Feb 2015

    Parts of the Fit for Work service, the government-funded occupational health advice service, are now in operation, with the rest...

    • Employee relations
    • Dispute resolution
    • Discipline and grievances

    Five steps for dealing with a grievance raised by one employee about another

    by Personnel Today 28 Jan 2015
    by Personnel Today 28 Jan 2015

    When an employee raises a grievance, it is often about another employee. It could be an allegation of bullying by...

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  • Apprenticeships are the solution to your recruitment problems PROMOTED | Apprenticeships have the pulling power...Read more

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