A grievance procedure permits employers to deal fairly and consistently with complaints from employees about the workplace.

The “Acas code of practice on disciplinary and grievance procedures” provides employers with the principles for handling workplace grievances. Employment tribunals will take the code into account when considering relevant cases, with the possibility of a 25% adjustment in any compensation awarded.

Grievance procedures: Five-step guide for employers

5 Jul 2017

Dealing with a grievance promptly and fairly is vital for employers aiming to reduce the risk of employment tribunal claims....

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Right to be accompanied: bus company vetoed drivers’ union rep

8 Oct 2015

It was a breach of the right to be accompanied for an employer to refuse to allow a trade union...

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Top 10 HR questions in January 2015: Fit for Work

3 Feb 2015

Parts of the Fit for Work service, the government-funded occupational health advice service, are now in operation, with the rest...

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Dealing with a grievance

Five steps for dealing with a grievance raised by one employee about another

28 Jan 2015

When an employee raises a grievance, it is often about another employee. It could be an allegation of bullying by...

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Labour government would scrap “unfair” employment tribunal system

9 Sep 2014

A Labour government would completely reform the employment tribunal system the party has announced.
Speaking at the TUC Congress in...

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Grievances from former employees: what should employers do?

17 Jun 2014

Do the same rules on dealing with employee grievances apply once an employee has left the organisation? Andrew McConnell, associate...

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Covert recordings during disciplinary procedure

Covert recording during breaks in disciplinary and grievance hearings

23 Apr 2014

In DLA Piper’s case of the week, the Employment Appeal Tribunal (EAT) considered whether or not the decision makers’ private...

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Recording disciplinary and grievance meetings

Legal Q&A: Recording disciplinary and grievance meetings

2 Oct 2012

There are circumstances when both employees and employers may want to record formal meetings, for example in the hope that...

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Legal opinion: Constructive dismissal – when should employers admit fault and apologise?

24 Sep 2012

Can an employer avoid a finding of constructive dismissal if it admits it is at fault and apologises to the...

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Cable’s employment law reforms meet with mixed response

14 Sep 2012

The Government’s latest employment law reforms have been met with a lukewarm response from employment lawyers and industry bodies.Business secretary...

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The right to be accompanied at disciplinary and grievance hearings: nine things to remember

23 Aug 2012

When inviting a worker to a disciplinary or grievance hearing, the employer should inform the worker of his or her...

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grievance procedure

A 10-step guide to preparing for and conducting grievance hearings

20 Aug 2012

Having a good grievance procedure is important as it allows employers the opportunity to resolve workplace issues early, saving them...

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Equality Act 2010: what recommendations do tribunals make to employers that discriminate?

18 Jun 2012

The Government is proposing to repeal the provision in the Equality Act 2010 that gives employment tribunals the power to...

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Dealing with workplace conflict

29 May 2012

HR is often the first port of call when it comes to workplace conflict resolution. So how can you avoid...

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Why mediation matters

11 May 2012

The Government’s “employer’s charter” seeks to reform the way that employers handle workplace disputes and to reduce the number of...

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