A grievance procedure permits employers to deal fairly and consistently with complaints from employees about the workplace.

The “Acas code of practice on disciplinary and grievance procedures” provides employers with the principles for handling workplace grievances. Employment tribunals will take the code into account when considering relevant cases, with the possibility of a 25% adjustment in any compensation awarded.

Resolving conflicts through mediation at East Sussex council

29 Mar 2012

Mediation is a key part of the Government’s plans for employment law reform. It hopes that by referring all employment...

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Avoid the pitfalls of discipline and grievance

2 Mar 2011

No employer wants to go through a discipline and grievance process – they are time-consuming, potentially costly and can damage...

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