Language fluency duty
Public-sector English fluency requirements come into force
New English language requirements for public-sector workers in customer-facing roles come into force on 21 November 2016, following the publication...

Public sector: English language requirement code of practice published
22 Jul 2016
The Government has published a draft code of practice to help public-sector employers prepare for the requirement for customer-facing workers...

Public-sector fluency duty: workers must speak fluent English
14 Oct 2015
Public-sector employers will have to ensure that workers in customer-facing roles speak fluent English, the Government has confirmed.
The Conservative...