Mental toughness has become a buzzword in learning and development – frequently used but often without context. But what exactly...
Emotional intelligence
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A group of major employers, led by McDonald’s, has called for measures to formally recognise and promote soft skills such...
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EXCLUSIVE – Personnel Today has teamed up with lynda.com to offer three free online courses until the end of July...
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If leadership was simply a job description, or a list of tasks and functional responsibilities, emotional intelligence might not be...
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With the pace of change intensifying all the time, leaders with emotional intelligence are better equipped to manage it, argues...
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Free buyer’s guides from Personnel Today to help
you make the right buying decisions in HRSmart Buyer provides the...
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Guy Logan analyses the make-up of the Generation Y employeeMore Generation Y articles Priorities Younger workers are not quite as obsessed...
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This week’s special programme is recorded at the Human Resources Forum on board the Oriana cruiseliner. One NHS head of...
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If sales people want to get into a customer’s wallet they first need to get inside his mind. This means...
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Writer and trainer John Charlton finds out whether personal branding can help us achieve our objectives
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As our series on effective coaching techniques continues, we take a look at how to help learners find a vision and a path towards achieving it
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The National Audit Office is using drama-based training to develop leaders
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Today's fast-paced global environments require managers to lead within changing cultures. Margaret Kubicek looks at the importance of emotional intelligence in international leadership development.
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David Robertson looks at the need to release energy in your workforce, and how to go about it
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Marie-Pierre Gouaux, 50, is the Institute of IT Training’s ‘training manager of the year’. She explains her responsibilities as learning & development manager at IT services company Atos Origin