Public sector HR at a tipping point

February 5, 2010


Dealing with forthcoming spending cuts is the big challenge facing public sector HR professionals over coming years. But are they up to it? The Chartered Institute of Personnel and Development (CIPD) doesn't think so; its report warned of a 'people management crisis' that threatened effective public service delivery as we move into more austere times.

The report states: "There are serious question marks over the public sector's people management capability to emulate the best of the private sector response to adversity.  While there are excellent managers and examples of great performance in the public sector... [it] is in urgent need of improvement."

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Mike Berry | | Comments (0) | TrackBacks (0)

EHRC plans on gender reporting will have little effect

January 22, 2010


The proposals on gender pay reporting by the Equality and Human Rights Commission (EHRC) received a decidedly mixed welcome from some HR directors and employers' groups.
 
The commission's promise of two-year immunity from investigation for those firms that go public with their pay gaps, designed to make the tough medicine a little sweeter, is also likely to make little difference. The CBI has already said the proposals risk backfiring and has withdrawn its support for them.

The new regulations will undoubtedly be felt hardest by firms in the financial services sector, where the watchdog's own figures have shown women in some organisations receiving up to 80% less in performance-related pay than their male colleagues. But, as one employment lawyer warned last week, transparency on pay is an admirable concept, but elusive to achieve in practice.

Publishing pay statistics might indeed grant employers immunity from investigation, but that data will be poured over by employees, job applicants, as well as competitors - and may lead to some particularly negative publicity. Legal experts have even raised the possibility of female staff being targeted by no win, no fee lawyers looking to encourage them to bring equal pay and/or sex discrimination claims.
 
Underpinning this is the reserve power contained in the Equality Bill which could lead to mandatory reporting of pay gaps by 2013. So it seems the case that when weighing up the risks of volunteering this information, many employers will feel damned if they do and damned if they don't.
 
Mike Berry | | Comments (0) | TrackBacks (0)

Cold snap continues for HR and national minimum wage

January 8, 2010


The big freeze continues to dominate the headlines, with snow and ice causing havoc for employers and their staff across the UK.

Our story on the Personnel Today website gives a snapshot of how some HR directors in the worst affected areas coped with the extreme conditions. Once again it demonstrates the resourcefulness and quick-thinking of HR teams to keep organisations up and running and provide services for some of the most vulnerable in society.

From one freeze to another; the CIPD's call for a freeze in the national minimum wage for young workers. The institute argues that the recession has had a far greater impact on young people than other age groups - the unemployment figures bear this out - and it is important to avoid making this group of workers less attractive to employers.

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Mike Berry | | Comments (0) | TrackBacks (0)

Facebook and social networking should be embraced by L&D professionals

November 18, 2009

Learning and development professionals should embrace Facebook, blogging and Web 2.0 technologies as powerful tools within their organisations, according to Nick Shackleton-Jones of the BBC Academy.

Delegates at the CIPD's annual conference in Manchester, as in Harrogate last year, always seem keen to expose themselves to as much Web 2.0-related content and this afternoon's well-attended session, "Harnessing the Power of Social Media in the Workplace", was no exception.

Nick's presentation was an interesting one. It wasn't technical in any way. It relied more on his training as a psychologist than as some kind of iPhone-toting, blogging geek, something he could not be described as.

"It's not all about technology," he explained "It's about a window into that personal dimension."

His message was simple. People learn better from one another, and social media can facilitate that in ways previous technologies could not.

The BBC Academy's philosophy: "It's not about getting the info across; it's about making people care enough to change their behaviour"

His presentation covered topics as diverse as successful internal communication through blogging, to employees uploading videos of key learning that can then be discussed an consumed by others. Key to it all is enabling authentic communication. Blogging allows that.

He cited as an example the poorly-read internal comms emails that director-general Mark Thompson used to send out, compared to a well-read blog penned by another (excellently paid, of course) BBC exec. The latter had an authenticity that the first could not, partly by allowing comments back.

We don't remember and engage with data unless it is somehow encased in emotion, was another aspect of his presentation.

In e-learning he decribed how the BBC encouraged its staff to share their ideas and learning through video clips posted to a forum. Participation was encouraged through a competition prize to get a programme made on BBC3 (I thought they only showed that "Two pints..." show!).

He explained how social media can break down heirarchies, refering to a "reverse mentoring" programme at Nokia where more senior, Gen X and baby boomer executives could learn from Gen Y staff.

Similarly blogs can be used by thought leaders (regardless of seniority) to communicate and 300-400 blogs at the BBC - "an open organisation" demonstrated this.

He gave an example of an HR Director delivering bad news about a car policy and how that would be more effective as a blog than an impersonal email. It's authentic, includes emotional content about how it was difficult decision and it allows comments.

But he warned organisations to take care: "If you try to [just] introduce a social network to your organisation it will fail," he explained. "You have to drive it artificially in the first stages... People lurk, they don't post."

The organisation has to demonstrate its legitimacy to avoid the employee thinking: "Will I be thanked or spanked?" Until employees see that part of their role is to spread learning, they're going to see it as illegitimate.

L&D professionals, concluded Nick, need to stop thinking of themselves as experts and instead curators who pool good content. An extremely interesting presentation, delivering a very human side to a topic some might discuss as geeky.

 

 

 

 

 

 

 

 

 

 

 

 

 

Rob Moss | | Comments (1) | TrackBacks (0)

'Greenism' belief ruling adds to burden on employers

November 6, 2009


The ruling that an individual's view on climate change is capable of being a philosophical belief akin to religion is most unwelcome for employers.

Unfortunately this was a mess waiting to happen following the poorly drafted 2003 Religion and Belief Regulations. The ambiguity in the law means that employers don't know who - or what - is protected from discrimination.

This ruling opens the door for abuse of the law and, regardless of whether the tribunal case is won or lost, raises the spectre of 'greenism' in the workplace.

Can an employee with strongly-held eco-beliefs refuse to fly on business, refuse to operate energy-guzzling equipment and expect abundant recycling facilities at work? And if the employer is not meeting his expectations does that amount to discrimination? It's one thing to ask not to be persecuted for your views, but quite another to rush to court when you feel they are not being taken seriously enough.

Taken to its fullest conclusion, the ruling may also mean that firms now have to think about environmental issues and sustainability in a different way, as to not risk 'upsetting' certain individuals. That would be a backward step.

And where does it stop? As one commentator pointed out, people live their lives in all kinds of ways that, at a push, could be argued to be a 'philosophical belief'. How long before we see claims for veganism, pacifism or socialism?

The weight of discrimination law is already a heavy burden on employers, this latest ruling makes that burden increasingly intolerable.

Mike Berry | | Comments (1) | TrackBacks (0)

BBC cuts - HR director Lucy Adams responds

November 4, 2009


BBC People director Lucy Adams has used the Guardian's Organ Grinder blog to respond to criticism about the corporation's plans to cut the pay bill of senior managers.

She was responding to a piece by former Channel 5 boss David Elstein, who argued the sums didn't add up.

It's interesting that the BBC responded so publicly to Elstein's comments, so quickly, and through its HR director. Adams has been in the job for about six months so I wonder if this signals the first attempts at raising her profile?

The Guardian is mostly BBC-friendly and Auntie is on safe ground here. Doubt we would have seen the notorious BBC-hater Daily Mail run such a comment piece. Apparently, the paper has two journalists dedicated to digging up negative stories on the BBC.

You can read Lucy Adams' piece here.

Mike Berry | | Comments (0) | TrackBacks (0)

HR must make voice heard and help ditch the DRA

October 30, 2009


The government's call for evidence on the future of the default retirement age (DRA) ahead of its review next year is an opportunity for HR to make its voice heard and influence future policy.

Over the next three months ministers want employers and business groups to submit evidence on, among other things, the operation of the DRA in practice and - more importantly - the experiences of organisations that have ditched a fixed retirement age.

This is a chance for HR teams at many top employers that have gone down this route to highlight the real benefits that ditching it can bring to a business. The CIPD must also come out strongly in favour of ditching the DRA.

When the government introduced a DRA of 65 as part of the 2006 age regulations its argument was that it did so on the basis of evidence which showed that it was necessary. It's important that the decision made next year is again made on robust evidence and not in anyway influenced by politics ahead of the general election.

As far as it's obvious, three options on the DRA lay open to the government: scrap it; keep it; or extend it. The judge in the Heyday case made clear that a DRA of 65 would probably not stand up legally now. Some have argued that it could be extended to age 70.

But what would be the point of that? Let's just do away with this arbitrary and archaic limit which allows the enforced retirement of people simply because of their age. 

Mike Berry | | Comments (0) | TrackBacks (0)

Don't keep your opinions to yourself - make your voice heard in the HR industry

October 12, 2009

We know that Personnel Today readers and users are the decision makers and thought leaders within the HR industry. So don't keep your opinions to yourself, make your voice heard within the industry and you could influence its direction.

With the social media age now well and truly underway, it's now easier than ever to express your views online and Personnel Today provides a number of avenues for you to interact - through our blogs, Twitter, commenting on our articles and networking in our online forums in HR Space, as well as emailing us letters for publication in the magazine.

Now I'm excited to announce the launch of a brand new initiative from Personnel Today, that will reward you for making your views known within the industry. We've teamed up with established panel company Research Now to launch an HR industry panel, which you can join online now.

Online research panels are rapidly becoming one of the first tools that suppliers, clients and others turn to when they want to gauge opinion within an industry. By joining an industry panel, you can submit your views to be analysed alongside those of your peers, according to tried and tested research methods, and directly influence the results.

So why join our panel? Well, if you join the Personnel Today panel now  you'll be able to claim a £20 voucher (or charity donation) as a thank you for registering, but the real benefits of joining are that you can:

•  Make your views known within the industry
•  Find out what other HR professionals think - results of some surveys will be made available to respondents, giving you access to industry-insider knowledge and insight
•  Benchmark your views against those of your peers
•  Influence while maintaining anonymity - your views will be aggregated
•  Financial rewards (vouchers for you or donations to charity) for completion of surveys.

And fear not, we won't be selling to you through the panel - it's for research purposes only, and all panel activity is conducted according to the ESOMAR code of conduct.

Interested in becoming a panellist? To find out more, visit the Personnel Today HR industry research panel sign-up portal

Of course, if you want to get not just your views but your name, too, known within the industry, feel free to drop us a line at personneltoday@rbi.co.uk

Dawn Spalding | | Comments (0) | TrackBacks (0)

Attack on HR profession prompts strong reaction

October 9, 2009

HR professionals are often accused of lacking strong opinions and 'sitting on the fence' when it comes to voicing an opinion. But a sharp attack on the HR profession is one sure-fire way to provoke a reaction, as Times columnist Sathnam Sanghera demonstrated last week through his deliberately goading piece 'HR departments: I've never understood the point of them'.

His comments prompted a range of spirited responses from the HR community with HR directors quick to hit back at criticism and share their thoughts with Personnel Today.

My favourite response is from Alan McGillivray, group HR director at housebuilder The Gladedale Group who quipped: "Many of Sanghera's observations would not be out of place in an episode of BBC 2's Mock the Week. However, like all good comedy, there is an underlying degree of uncomfortable truth in what he says." McGillivray's comments, along with others, make essential reading.

Even Personnel Today's very own Guru has got in on the act with his considered response to Sathnam's assertion 'You'll find more neurosis between the covers of your average edition of Personnel Today than your average edition of Cosmopolitan.'

We'd love to hear what the rest of you think. Join the debate by posting your comments in HR Space.

We're always keen for our readers to make their voices heard within the industry and influence its direction, so I'm excited to tell you about the forthcoming launch of a brand new initiative that encourages you to do just that - Personnel Today's HR industry opinion panel. More details to follow shortly. 

Dawn Spalding | | Comments (2) | TrackBacks (0)

Retirement age on its last legs

October 5, 2009


Despite the recent High Court decision in the Heyday challenge to the default retirement age, which ruled that it is legal for employers to force workers to retire at 65, its days are surely numbered.

Pressure is growing on the government from all sides to scrap the DRA when it reviews the age early next year. Last week the International Monetary Fund called for a rise in the retirement age to help tackle the UK's debt mountain.

The Civil Service has said it will scrap its retirement age of 65 for all employees from April 2010; the equalities watchdog wants the Equality Bill amended to abolish the DRA; MPs of all sides are calling for it to be ditched.

Personnel Today has been campaigning for the past 12 months alongside the Employers Forum on Age for the government to commit to removing the default retirement age. Our online petition on the Number 10 website has now closed - with almost 550 signatories, many from leading HR directors.

We now await an indication from the government as to what happens next, but those employers already planning for a world without fixed retirement ages are in a very strong position.

Mike Berry | | Comments (0) | TrackBacks (0)

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