The gig economy refers to a trend away from traditional employment models towards the use of people to fulfil short-term projects or “gigs”. It is becoming increasingly prevalent with the advent of technologies that allow freelancers to bid for or otherwise engage clients on a piecemeal basis. Uber, Deliveroo and Upwork are all examples of disruptive technologies that are putting clients in touch with service providers in real-time online marketplaces. These pages cover the “Uberisation” of the economy and the employment status of so-called “gig workers”.
14.7% told researchers they worked for a gig economy platform at least once a week, compared with 5.8% in 2016.