Margaret Kubicek assesses the enduring appeal of Ken Blanchard, who wrote The One-Minute Manager more than two decades ago
HR strategy
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Career prospects have soared since coaching becae embedded within Cobbetts' culture
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Call centres face intense barriers to training, but at Barclaycard Business, Ray Harrison plans to change the role of learning through soft skills development
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Writer and trainer John Charlton finds out whether personal branding can help us achieve our objectives
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It is more important to ensure that responsible personnel practices are applied to all workers, regardless of their employment status,...
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From call centres to the boardroom, there has never been a greater emphasis on speaking well and speaking up. We look at the options for honing this vital skill
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Only one UK employer in five outsources its recruitment activities, according to research.Despite the increased use of outsourcing in other...
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One of the presenters at a session at this year’s American Society for Training and Development (ASTD) Conference in Florida...
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Fast food giant McDonald’s has become the first UK organisation to go through a new gold standard profiling model from...
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They say the office can be a jungle, but don’t worry because it appears the majority of people in it...
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As the nights draw in and the seasons change once again, I find myself reflecting on how HR has evolved...
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Daniel Thomas speaks to David Fairhurst, the vice-president for people at McDonald's UK, about the challenge he faces in changing the fast food chain's reputation as a provider of low-paid 'McJobs'
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Dutch bank ABN Amro is cutting its full-time headcount from 5,000 staff to 1,800 and taking on 2,000 staff from outside after signing several deals with IT services companies
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The use of mobile phones has blurred the distinction between work and leisure and policies proscribing the taking of calls will be tough to enforce. Leah Larkin reports
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Conciliation service Acas has published a corporate plan which outlines its three-year strategy