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What we want from our managers

Coaching, consulting and training company Krauthammer is building up a European dashboard of management dimensions. The company is researching the behaviour employees want from their managers, such as the way managers "encourage them to express their ideas" or "identify their talent". Of the 27 behavioural areas surveyed, two practices rank top of the list of most wanted, year after year:

  • 95% would like their manager to analyse their work problems with them.
  • 80% would want their manager to admit their mistakes spontaneously

And the rest of the top ten most wanted behaviours:

  •  83% would want their manager to give them autonomy when delegating
  •  81% would expect their manager to consider their personal development when delegating
  •  80% would expect their manager to let them finish explaining their ideas and encourage them to continue
    80% would like their manager to involve them in dilemmas, inventorising, solving problems
  • 80% would like their manager to encourage them to find a common solution in conflict situation
  • 80% would like their manager to use 360 degree feedback to evaluate their talents
  • 79% would like their manager to involve them when defining their development objectives
  • 75% would like their managers to praise their good results and efforts

Krauthammer also investigated the commitment levels of employees, their job satisfaction and what they consider when deciding whether or not to remain in their current organisation.

Only 16% of people are finding the business pressure difficult to bear, 41% are feeling neutral and 43% even report that the pressure is very much or totally tolerable. And when it comes to employee commitment and job satisfaction, only 41% are very committed to remaining in their organisations over the next 12 months, whilst 27% are neutral or even uncommitted.

According to the survey, employees seem more interested in the content of their current job, and fairly relaxed about job security. Salary matters, but is not a primary motivator.

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