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Agency workers

Temporary agency workers offer great flexibility as an additional labour resource. They can fill in staffing gaps, often at very short notice, and can be engaged for anything from a few hours to weeks or months at a time.

Under the Agency Workers Regulations 2010, on completing a qualifying period with a hirer, agency workers qualify for the same basic employment conditions that they would have had if directly recruited.

If an employer wishes to take on an agency worker as a permanent member of staff, it may have to pay a “transfer fee” (sometimes known as a “temp to perm” fee) to the agency supplying the worker.


    • Acas
    • Benefits
    • National living wage

    Good work or bad? Reaction to the Taylor Review

    by Rob Moss 11 Jul 2017
    by Rob Moss 11 Jul 2017

    Any much-anticipated report is likely to divide opinion, and the Taylor Review of Modern Working Practices is no different. Rob...

    • National living wage
    • Agency workers
    • Personnel Today

    The Taylor Review: what employers need to know

    by Jo Faragher 11 Jul 2017
    by Jo Faragher 11 Jul 2017

    The long-awaited Taylor Review of modern employment practices emerged today, introduced at a press conference hosted by Prime Minister Theresa...

    • Acas
    • Service provision changes
    • National living wage

    Labour manifesto 2017: what employers need to know

    by Rob Moss 17 May 2017
    by Rob Moss 17 May 2017

    The Labour Party’s official manifesto has been released today and includes some of the most radical changes to employment legislation...

    • Agency workers
    • Zero hours
    • Holidays and holiday pay

    Zero hours workers assume no entitlement to paid holiday

    by Rob Moss 9 May 2017
    by Rob Moss 9 May 2017

    Half of people on zero hours contracts wrongly believe that they are not entitled to paid holidays, research by Citizens...

    • Agency workers
    • Employment law
    • Employment tribunals

    Brexit bonfire of employment law unnecessary, say employers

    by Rob Moss 4 May 2017
    by Rob Moss 4 May 2017

    Employers overwhelmingly back most existing employment rights and do not believe the current employment law framework should be revised after...

    • Agency workers
    • NHS
    • Public sector

    Controversial ban on agency staff in NHS dropped

    by Jo Faragher 31 Mar 2017
    by Jo Faragher 31 Mar 2017

    The ban on certain agency staff in the NHS, which was due to come into force on 1 April, has...

    • Tribunal Watch
    • Brexit
    • Agency workers

    BBC reporter’s employment case struck out

    by Stephen Simpson 8 Mar 2017
    by Stephen Simpson 8 Mar 2017

    An employment tribunal has struck out a BBC reporter’s claim after finding that she discussed her case with a newspaper...

    • Agency workers
    • NHS
    • Public sector

    Nurses and teachers choose agency work for better work-life balance, report finds

    by Jo Faragher 23 Feb 2017
    by Jo Faragher 23 Feb 2017

    Teachers and nurses are choosing to work through agencies because they are disillusioned with permanent work, research has found.
    A...

    • Agency workers
    • Zero hours
    • Gig economy

    Businesses are using self-employment laws to avoid tax, says Matthew Taylor

    by Rob Moss 14 Feb 2017
    by Rob Moss 14 Feb 2017

    Matthew Taylor, the head of Theresa May’s independent review of modern employment practices, has said that businesses are using self-employment...

    • Agency workers
    • Zero hours
    • Gig economy

    Insecure work up 27% in five years says TUC

    by Rob Moss 7 Feb 2017
    by Rob Moss 7 Feb 2017

    The number of people working without guaranteed hours or baseline employment rights has grown by 660,000 (27%) over the past...

    • Agency workers
    • Gig economy
    • Fixed-term contracts

    Gig economy will grow, say half of HR leaders

    by Rob Moss 2 Feb 2017
    by Rob Moss 2 Feb 2017

    Nearly 40% of companies hire staff on a temporary or project basis, and “gig economy” working is set to grow,...

    • Agency workers
    • Employment law
    • Department for Business and Trade (DBT)

    Gig economy worker rights inquiry announced

    by Personnel Today 27 Oct 2016
    by Personnel Today 27 Oct 2016

    The Business, Energy and Industrial Strategy (BEIS) Committee has launched an inquiry into the changing nature of work and the...

    • National living wage
    • Agency workers
    • Zero hours

    Unions to shine light on “businesses that treat workers like animals”

    by Rob Moss 12 Sep 2016
    by Rob Moss 12 Sep 2016

    Frances O’Grady is to warn “greedy businesses that treat workers like animals” that they have no place to hide in...

    • Sexual harassment
    • Agency workers
    • Corporate governance

    Sports Direct scraps zero hours contracts and “six strikes” policy

    by Rob Moss 6 Sep 2016
    by Rob Moss 6 Sep 2016

    Sports Direct is to offer its casual retail workers the opportunity to switch from a zero hours arrangement to a...

    • Agency workers
    • Zero hours
    • Minimum wage

    Sports Direct to back-pay warehouse workers

    by Jo Faragher 15 Aug 2016
    by Jo Faragher 15 Aug 2016

    Staff at Sports Direct’s Shirebrook warehouse are to receive back pay totalling around £1 million for non-payment of the national...

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