Staff turnover

Labour turnover is the rate at which staff leave an organisation. There are different methods for measuring staff turnover, including the wastage index or standard formula, the resignation rate, the stability rate and the survival rate.

Benchmarking the employer's total turnover rate and voluntary resignation rate against those of similar employers can help the employer to establish whether the level of turnover is acceptable, too high or too low.

Employers need to analyse the underlying reasons for staff departures and, if the departure rates are too high, establish a retention strategy.