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Staff turnover

Labour turnover is the rate at which staff leave an organisation. There are different methods for measuring staff turnover, including the wastage index or standard formula, the resignation rate, the stability rate and the survival rate.

Benchmarking the employer's total turnover rate and voluntary resignation rate against those of similar employers can help the employer to establish whether the level of turnover is acceptable, too high or too low.

Employers need to analyse the underlying reasons for staff departures and, if the departure rates are too high, establish a retention strategy.


    • Police
    • Latest News
    • Recruitment & retention

    Police uplift targets: Government claims ‘do not stand up to scrutiny’

    by Jo Faragher 26 Apr 2023
    by Jo Faragher 26 Apr 2023

    Government claims to have reached police recruitment targets ‘do not stand up to scrutiny’, according to its staff association.
    The...

    • Latest News
    • Change management
    • Ethics

    Elon Musk’s Twitter takeover: how to avoid a mass exodus in a time of change

    by Alison Esse 5 May 2022
    by Alison Esse 5 May 2022

    By redefining its purpose and reinforcing its values, Twitter has a chance to develop a new sense of belonging when Elon Musk takes over.

    • Latest News
    • Labour market
    • Recruitment & retention

    Does HR need to worry about the ‘great resignation’?

    by Jo Faragher 9 Mar 2022
    by Jo Faragher 9 Mar 2022

    How reliable are predictions that workers are leaving in droves, and is there reason for HR to panic?

    • Third sector
    • Latest News
    • Public sector

    Not-for-profits saw most employee churn in 2021

    by Jo Faragher 9 Feb 2022
    by Jo Faragher 9 Feb 2022

    Not-for-profit employers had the highest level of labour turnover in 2021, according to analysis by Cendex.

    • Working from home
    • Workplace culture
    • Latest News

    How to let employees go remotely – and be better than Better.com

    by Stuart Duff 10 Dec 2021
    by Stuart Duff 10 Dec 2021

    Despite recent bad press, videoconferencing remains the best way of communicating redundancy to employees. Here's why...

    • Professional services
    • Latest News
    • HR strategy

    Vacancy numbers in professional services begin to fall

    by Adam McCulloch 9 Dec 2021
    by Adam McCulloch 9 Dec 2021

    Figures from Robert Walters and KPMG/REC point to significant shift in job trends as the Covid pandemic continues to evolve.

    • Working from home
    • Hybrid working
    • HR transformation

    Dissatisfaction with leaders but no ‘great resignation’ finds global study

    by Adam McCulloch 2 Sep 2021
    by Adam McCulloch 2 Sep 2021

    Satisfaction with leadership is low and there is an increasing disconnect with employees with only a third of non-managers feeling they are getting due recognition.

    • Working from home
    • Hybrid working
    • Coronavirus

    ‘Businesses need awareness of remote working dangers’

    by Adam McCulloch 2 Feb 2021
    by Adam McCulloch 2 Feb 2021

    Several groups of employees may see their career prospects damaged by remote working. Gartner's Brian Kropp urges businesses to increase their awareness.

    • Legal sector
    • Brexit
    • Latest News

    ‘Maintain workers’ rights to retain the best talent’

    by Adam McCulloch 18 Jan 2021
    by Adam McCulloch 18 Jan 2021

    Although ministers have denied there are plans to cut EU workers' rights, companies need to consider how they might be affected if the working hours directive were to be diluted.

    • Workplace culture
    • Latest News
    • Bullying and harassment

    Four ways HR can handle ‘brilliant jerks’

    by Jan Schwarz 2 Mar 2020
    by Jan Schwarz 2 Mar 2020

    Putting up with toxic employees risks damage in the form of churn and lost productivity, no matter how 'brilliant' they are.

    • Stress
    • Financial wellbeing
    • Latest News

    Employees’ money worries ‘costing employers billions’

    by Ashleigh Webber 16 Dec 2019
    by Ashleigh Webber 16 Dec 2019

    Financial worries are costing employers billions every year in absenteeism, lost productivity and turnover costs – but organisations are doing...

    • Evidence-based management
    • People analytics
    • Holidays and holiday pay

    People analytics: Six essential HR metrics for 2018

    by Michael Carty 29 Dec 2017
    by Michael Carty 29 Dec 2017

    With HR professionals identifying HR data and analytics as a top priority area for HR, new analysis from XpertHR Benchmarking...

    • People analytics
    • Sickness absence
    • Graduates

    Essential people analytics: Seven key HR metrics for 2017

    by Michael Carty 18 Jan 2017
    by Michael Carty 18 Jan 2017

    With data and analytics playing an increasingly critical role in HR decision-making, latest analysis from XpertHR Benchmarking reveals the seven...

    • Sickness absence
    • Absence
    • Retention of staff

    Absence rates continue to fall

    by Charlotte Wolff 30 Jul 2014
    by Charlotte Wolff 30 Jul 2014

    Employers’ efforts to reduce absence are paying off, according to ongoing research by XpertHR. Successive XpertHR surveys on absence rates show a gradual decline in the number of days taken as sick leave by employees. In 2007, the median was 7.4 a year per employee but latest figures record a drop to 5.2 in 2013 ...

    • HR practice
    • Fixed-term contracts
    • Recruitment & retention

    Employee resignations fall by half

    by Laura Chamberlain 1 Oct 2010
    by Laura Chamberlain 1 Oct 2010

    The number of employees resigning from their jobs has fallen by 50% in three years, according to a report published...

Newer Posts
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  • Intergenerational working and how to manage up and down the generations PROMOTED | The benefits and challenges of intergenerational workplaces...Read more
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  • UK workforce mental wellbeing needs PROMOTED | The mental wellbeing support employers are providing misses the mark...Read more

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